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Re: Foscam FI9821W Horrible Picture Quality

Hi kippie28, Can you describe what you mean by bad quality? If it looks pixelated, can you edit the camera and let me know what you chose for 'Save video at' in the configuration? If you upgraded from the free version to a paid version and didn't go back to change this it will be saving at a width o...
by ryan
Mon Apr 15, 2013 3:36 pm
 
Forum: Technical Support
Topic: Foscam FI9821W Horrible Picture Quality
Replies: 5
Views: 5753

Re: Script Disabling of video and alerts

Hi James, All I can say at the moment is that I would love to add more remote interaction, both for users and developers, but I unfortunately can't comment on a timeline.
by ryan
Thu Apr 11, 2013 9:17 pm
 
Forum: Technical Support
Topic: Script Disabling of video and alerts
Replies: 5
Views: 4510

Re: Intregrate Vitamin D into web page ?

We would love to have remote access options built into the app but I can't comment on feature priority or timelines right now.
by ryan
Mon Apr 08, 2013 5:01 pm
 
Forum: Technical Support
Topic: Intregrate Vitamin D into web page ?
Replies: 3
Views: 3244

Re: Still got no license key

I don't understand what you are worried about, or what point is making you think twice. Are you are worried about not getting a license after you purchase one? That has never happened. On occasion the license email is trapped by a user's spam filter, or the message can be delayed by some number of h...
by ryan
Mon Apr 08, 2013 5:00 pm
 
Forum: Technical Support
Topic: Still got no license key
Replies: 10
Views: 10607

Re: Still got no license key

Hi Valush,

I'm not sure exactly what you are worried about, nobody has ever purchased VDV and not received a license key.
by ryan
Mon Apr 08, 2013 12:07 am
 
Forum: Technical Support
Topic: Still got no license key
Replies: 10
Views: 10607

Re: Intregrate Vitamin D into web page ?

Hi Julien,

VDV does not currently have a built in web server.
by ryan
Mon Apr 08, 2013 12:03 am
 
Forum: Technical Support
Topic: Intregrate Vitamin D into web page ?
Replies: 3
Views: 3244

Re: Recording of sound??

Hiya, VDV does not currently support sound recording.
by ryan
Sat Apr 06, 2013 9:27 pm
 
Forum: General Discussion
Topic: Recording of sound??
Replies: 27
Views: 14208

Re: Crash after 10.8.3 Update

Hi Baked Bean, I'm sorry you're having trouble. If a re-install didn't help it is possible that something has gone wrong in your data directory. Could you try renaming this folder, and then running the app? You can find this directory at: Users/<username>/Library/Application Support/Vitamin D Video
by ryan
Thu Apr 04, 2013 6:49 pm
 
Forum: Technical Support
Topic: Crash after 10.8.3 Update
Replies: 2
Views: 2642

Re: Anyone have AvertX cameras working?

Great! Sounds like they might have tested with VDV already so that's a good sign. Let me know how the cameras work and I'll be happy to add these to the preconfigured setup list in a future version.
by ryan
Thu Apr 04, 2013 6:37 pm
 
Forum: Unsupported Cameras
Topic: Anyone have AvertX cameras working?
Replies: 8
Views: 7547

Re: FTP to DriveHQ, 5000 logons?????

Hi Paul,

That is definitely a likely explanation as VDV would continue trying to connect to upload clips as they occurred, and periodically retrying to upload existing clips that couldn't be sent when they were originally triggered.
by ryan
Thu Apr 04, 2013 6:31 pm
 
Forum: Technical Support
Topic: FTP to DriveHQ, 5000 logons?????
Replies: 2
Views: 2893
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