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Crash after 10.8.3 Update

Having trouble with Sighthound Video? Post here for help.

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Baked Bean
 
Posts: 2
Joined: Wed Apr 03, 2013 8:17 am

Crash after 10.8.3 Update

by Baked Bean » Wed Apr 03, 2013 8:36 am

Please help, I recently updated my Mac to 10.8.3, ever since Vitamin D Video will not start up, I keep getting an error message

Vitamin D Video Error

Vitamin D Video Error
An unexpected error has occurred during the execution
of the main script

AttributeError: 'int' object has no attribute 'endswith'


all my other programmes are working OK.

have tried to re-install to no avail.

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ryan
 
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Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Re: Crash after 10.8.3 Update

by ryan » Thu Apr 04, 2013 6:49 pm

Hi Baked Bean,

I'm sorry you're having trouble. If a re-install didn't help it is possible that something has gone wrong in your data directory. Could you try renaming this folder, and then running the app? You can find this directory at:

Users/<username>/Library/Application Support/Vitamin D Video

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Baked Bean
 
Posts: 2
Joined: Wed Apr 03, 2013 8:17 am

Re: Crash after 10.8.3 Update

by Baked Bean » Fri Apr 05, 2013 2:37 am

This resolved the problem, many thanks for the prompt reply and fix, great support.


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