Search found 1015 matches

Hi orion44,

There isn't an officially supported way to do this currently but some users have implemented workarounds which may be useful for you as detailed in this post: topic12209

Hi Synthetisoft,

I don't think you'd have much luck using the landmarks alone to do recognition. In better news we announced in December that we have excellent recognition technology to solve this problem for you, and we plan to make this functionality available soon.

Hi bbloo, Thanks for your interest in Sighthound Video! We know that audio is a common request and we’ve begun looking into it. It’s unfortunately not a minor update and there is a great deal to sort through. We need to license and integrate new audio codecs for example and the current video player ...

There was no update to disable remote access for starter edition users, however if it is no longer working I'm afraid we aren't able to help resolve that issue. This is not a license type problem, someone with a Basic or Pro license would be experiencing the same errors on 2.0.4. Remote access was m...

This does indeed have to do with being on old versions of the software. It will not occur in versions of the software 2.3 (released August 2014) and newer. 2.5.1 is the most recent release of the 2.X line and has countless bug fixes and improvements, and would recommend that everyone using version 2...

You can zip and send your logs directory to [email protected]. The logs directory is located in the data directory: https://www.sighthound.com/support/wher ... store-data

Thanks, that's great to hear! This definitely isn't an issue that has been reported before, and I suspect something else is at play. If you haven't already please submit a bug report and we'll check out your logs to see if there is information that points to what might be occurring. Feel free to ref...

The user interface has (for the most part) no control over camera connections, these are running in completely separate processes. The pixelation you describe when clicking between camera happens because large images are not constantly being sent for all cameras - this would would be wasteful since ...

Hi JT!,

Instructions for configuring email notifications can be found in the Rule Editor section of the reference guide here: https://www.sighthound.com/support/rule-editor#mail

Hi TNT,

I'm not aware of any stall issues with the iOS app at this time. If you reduce the bitrate in the advanced remote access settings do you continue to experience this problem?