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New iOS update live view stall

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TNT
 
Posts: 16
Joined: Fri Jun 27, 2014 11:13 am

New iOS update live view stall

by TNT » Fri Jan 08, 2016 7:18 am

Hi S.H. The new iOS app update appears to be loading the clips now which is good, thanks, however the live view now appears to stall on both iPhone and iPad, anyone else having the same issue? This seems to happen after around 5-10 seconds. Thanks.

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ryan
 
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Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Re: New iOS update live view stall

by ryan » Fri Jan 08, 2016 1:34 pm

Hi TNT,

I'm not aware of any stall issues with the iOS app at this time. If you reduce the bitrate in the advanced remote access settings do you continue to experience this problem?
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TNT
 
Posts: 16
Joined: Fri Jun 27, 2014 11:13 am

Re: New iOS update live view stall

by TNT » Sat Jan 09, 2016 5:32 am

Hi, wasn't aware of the latest update with that feature, I was still running 2.5, I have tried to upgrade but states I am upto date?

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al2suarez
 
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Joined: Sat Oct 17, 2015 1:22 am

Re: New iOS update live view stall

by al2suarez » Sat Jan 09, 2016 3:09 pm

TNT wrote:Hi, wasn't aware of the latest update with that feature, I was still running 2.5, I have tried to upgrade but states I am upto date?


Hi, fyi, Sighthound iPhone app latest version is 1.2 which was released on Dec 16.

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TNT
 
Posts: 16
Joined: Fri Jun 27, 2014 11:13 am

Re: New iOS update live view stall

by TNT » Sun Jan 10, 2016 11:05 am

Thanks, should have clarified it's the software on my computer that won't update, but have now realised a subscription is required to update as I've had the software over a year, so stuck with this fault at moment :(


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