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Hello,

We are not going to be adding H.265 support in Sighthound Video version 6. However, we are looking into licensing it. We are hoping to maybe have it in version 7 or 8. We will announce it once we have a better idea of what it will take.

Hello, If you are looking to purchase cameras, we normally recommend Axis(which are a bit expensive) and Hikvision which are the best. Dahua and Ubiquiti would be the next tier in quality. Things to consider when buying new cameras: * You get what you pay for. The lower end tends to be mostly rebran...

Hello, Unfortunately, at this time Sighthound can only record audio from IP cameras with AAC codec on both Windows and Mac, and G711 alaw/ulaw codecs on Windows only. Recording audio from webcams and other audio formats is something we'd love to add but likely will not appear in the near future. We ...

Hello, Unfortunately, this feature will probably not make it into the first Sighthound 6.0 release. However, I will create a feature request to see if we can get this into a future release. You can always check the link below to see what features have been added when a new version of Sighthound Vide...

Thank you for sending in that report. One of our Support team members should be able to get you up and running from the ticket that gets created with that submission.

Regards,
-Kevin

Hello Ian, Can you please click Help > Report a Problem from your sighthound instance? This will send support your logs which will help them investigate this issue further. When you submit that report, please be sure to mention the make/model of your camera. Support will be able to determine what is...

Hello Lars, Within Sighthound itself, the only way to automate turning ON/OFF cameras will be based on a time-based period where you can tell Sighthound that the camera should only be active within a certain time. To do that, you would have to tell all of your rules for a specific camera to only be ...

Hello, Sighthound Video does record everything. If you go to Search View and click on a specific camera, you will be able to see all of the recorded videos of that specific camera. If you do not select a camera, you will see all of the videos from all of your cameras that have movement only in the v...

Hello, I will explain all of the options that might appear in this screen below: Active - This license is currently active and running in your Sighthound Video install on this machine. You will also be able to deactivate this license using the bottom on the bottom right. Yes - This license can be ac...

Hello Greg, Sorry to hear that your camera isn't fully connecting. Can you please click Help > Report a Problem from Sighthound Video? This will send us over your logs which will help us investigate this issue. It would be good to send the make/model of the camera as well as its associated name with...