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Re: Camera not connecting Hikvision DS-2CD2332

Hello, If Sighthound is running on the same network as these computers then the local IPs (192.0.0.2 and 192.0.0.3) will work just fine. In your case, you will want to use the Hikvision (other H264) Camera Type. As for the external IP with the forwarded port, are you using the correct port in your s...
by Kbond
Sun Dec 10, 2017 9:47 pm
 
Forum: Technical Support
Topic: Camera not connecting Hikvision DS-2CD2332
Replies: 11
Views: 7456

Re: Recognising crawling person

Hello, Sighthound can pick up any moving object that is streaming through the cameras. So someone crawling or something along the lines of that will be picked up. Just be sure to "Look for" any object when creating your rules. Please let us know if you have any other questions or concerns ...
by Kbond
Sat Dec 09, 2017 1:16 pm
 
Forum: General Discussion
Topic: Recognising crawling person
Replies: 1
Views: 1353

Re: Remote access with VPN

Hello, That is the default port that we use. So if you are able to hit Sighthound with that, you should be fine. If you want to use any other port, you will have to forward it. You can find instructions on how to do this by finding your router at the link below: https://portforward.com/router.htm Al...
by Kbond
Fri Dec 08, 2017 12:22 pm
 
Forum: Technical Support
Topic: Remote access with VPN
Replies: 2
Views: 1397

Re: Remote Access App

Unfortunately as of right now, the grid view will be the best available view that we have. I will alert our engineers to see if this is possible and if they would consider implementing a more full screen grid view. Although, there isn't a timeline that I can give to you to show when something like t...
by Kbond
Wed Dec 06, 2017 4:32 pm
 
Forum: Feature Requests
Topic: Remote Access App
Replies: 3
Views: 1703

Re: Audio in Live View

Hello, Unfortunately, you will be unable to hear life audio from the actual Sighthound application. This is done on purpose. However, if you access Sighthound remotely in the browser, you should be able to find the live audio per camera. Would something like that work for you? Please let us know if ...
by Kbond
Wed Dec 06, 2017 2:51 pm
 
Forum: Technical Support
Topic: Audio in Live View
Replies: 5
Views: 2702

Re: Remote Access App

Hello, You can view remote access directly with the remote access ip that you are using to sign into your Sighthound phone app. You will have the grid view with the capability of enlarging the camera live feeds which seems like something you are looking for. You will also have access to live view wh...
by Kbond
Wed Dec 06, 2017 2:47 pm
 
Forum: Feature Requests
Topic: Remote Access App
Replies: 3
Views: 1703

Re: Can I buy 2x Basic license for a 3(or 4) camera setup?

Hello all, I understand the frustration about the costs tied with adding another camera to a two camera system. We have noted these concerns and are thinking about how to handle this in the future. Unfortunately, there is no timeline of any changes that we can give to you now. We want to come up wit...
by Kbond
Tue Dec 05, 2017 12:25 pm
 
Forum: General Discussion
Topic: Can I buy 2x Basic license for a 3(or 4) camera setup?
Replies: 15
Views: 5148

Re: Wansview W3 IP Camera

Hey,

Glad to hear that you got the camera setup. Can you please elaborate what you mean by nothing? The camera itself didn't save? Videos are not being saved? If that is true, have you setup any rules for that camera?

We will be standing by for your reply, thank you!

Regards,

Kevin
by Kbond
Thu Nov 30, 2017 5:42 pm
 
Forum: Unsupported Cameras
Topic: Wansview W3 IP Camera
Replies: 5
Views: 3689

Re: Sighthound for Linux

Hello,

Unfortunately, there is no way to accomplish this currently and it doesn't look like we will try to support this in the future either. Sorry for any inconvenience there.

Please let us know if there is anything else we can help with!

Regards,

Kevin
by Kbond
Thu Nov 30, 2017 4:29 pm
 
Forum: Feature Requests
Topic: Sighthound for Linux
Replies: 2
Views: 2773

Re: Tools -> Options -> Storage rules

Hey Semper, This might be a Sighthound version dispute. Our current version of Sighthound will record ALL video for a certain amount of time which is set in the preferences/options dialog - these are the temporary videos. After the specified period of time has passed SV will automatically trim the v...
by Kbond
Thu Nov 30, 2017 4:14 pm
 
Forum: Technical Support
Topic: Tools -> Options -> Storage rules
Replies: 5
Views: 1974
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