Search found 49 matches

Hi Devin, OK, that makes sense. I understand that your "value added" is eliminating the need to sit and watch a live stream - I just though that, given, the "camera infrastructure" that's being put in place it would be nice to occasionally just look over and see "what's happ...

Hi Ryan, I understand that I should not touch these files (and that you don't want to give away too much info). The only reason I am looking at them is that I had made a lot of changes such as changing the name of cameras when I was 1st learning how to use the system and I don't want to leave a bunc...

Hi Devin, Thanks for the suggestion to swap over to TCP. This camera is the Samsung SmartCam HD Pro. When I read your suggestion I thought I knew how to implement it. I went to Tools | Edit Camera and stepped my way through to the Camera Setup panel where I supplied the ID, credentials and the "...

Hi, I have the mobile app running but I have a big concern about how it is operating concerning security. On the initial launch I had to provide the IP address and login credentials. But I can't find any way to "Logout/Exit" the app. Even worse, if I power off the tablet and then restart t...

Hi, I just installed the Mobile app on a tablet. Once I logged in it came up but when I tried to access a camera there was a delay of several minutes and then it displayed the message "Camera stream could not be loaded. Would you like to try an image steam?". A couple of questions: 1) What...

Hello, I am confused about what I am seeing in the Search tab. I have (Quick) Deleted all the clips for a camera. Then I refresh the list and nothing appears in the list. However, in the video "viewer" to the right of the list I have a clip that was recorded about 6 hours ago. (The timelin...

Hello, I am wondering how to define a Rule where you want an event like "entering a Door" to trigger the creation of a clip but rather than have it stop 10 seconds after entry have it continue until some other even like "Exit the door. For example, say we'd like to record all activity...

Hello, I have two related questions: 1) In several places I have seen a statement that you can define a Rule that has no Actions to "search" the temporary videos for a new "condition". Since Rules that are defined "ahead of time" are (I believe) applied to the video str...

Hello, I am curious (and disappointed) that we apparently can't use Sighthound for just live stream viewing. I have discovered that if you want to view a location you have to have at least one Rule enabled. If you don't then turning On the camera displays a message saying we have to have a Rule that...

Hello, I have discovered that two of my (WiFi) cameras briefly "garble" a portion of the video image. I have attached a photo of a garbled section of the image. The problem is that this is triggering my Rules because it looks like motion (the suddenly garbled part of the screen looks "...