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Re: vitamin d will not work without a password

Hi David, I am only aware of this occurring with some foscam and forenix models and firmware versions, and for some not only must a username and password be set, but the username must be 'admin'. This is noted in the setup wizard for the few camera models that I am aware of it being an issue with. I...
by ryan
Sun Jul 21, 2013 7:15 pm
 
Forum: Technical Support
Topic: vitamin d will not work without a password
Replies: 1
Views: 2468

Re: Foscam - Mac - password

Hi,

This is common with some foscam cameras, but can depend on model and firmware version. I have noted this in the app where I am aware of it, if your camera model wasn't listed in the app let me know and I will be sure to both add your model to the setup and note the password issue.

Thanks,
- ryan
by ryan
Sun Jul 21, 2013 7:12 pm
 
Forum: Technical Support
Topic: Foscam - Mac - password
Replies: 4
Views: 3987

Re: Video from RTSP camera gets corrupted

Hmmm, I'll look into your message and see what's flagging it for you. Would you like to go ahead and email it to me, [email protected]?
by ryan
Fri Jul 19, 2013 12:52 pm
 
Forum: Technical Support
Topic: Video from RTSP camera gets corrupted
Replies: 17
Views: 13838

Re: Video from RTSP camera gets corrupted

Hi khris81, What model Hikvision camera do you have? Do you have the most recent firmware? Have you changed any of the camera's default settings? What alternate URLs have you tried accessing the camera at? The only Hikvision cameras I personally was able to test worked when using MPEG4 encoding as n...
by ryan
Thu Jul 18, 2013 8:33 pm
 
Forum: Technical Support
Topic: Video from RTSP camera gets corrupted
Replies: 17
Views: 13838

Re: Recording of sound??

Hi armyturtle, I have never said anything about not adding audio recording because it is illegal in certain jurisdictions. Audio is something we would love to have in the product, as I understand you would as well. At the moment, however, there are numerous other features and functionality that are ...
by ryan
Sun Jul 14, 2013 3:54 pm
 
Forum: General Discussion
Topic: Recording of sound??
Replies: 27
Views: 14208

Re: Vitamin D Won't Run on Windows 8 Machine

Hi Steve,

I replied to your other post here: viewtopic.php?f=2&t=7621&p=13553
by ryan
Sun Jul 14, 2013 3:34 pm
 
Forum: Technical Support
Topic: Vitamin D Won't Run on Windows 8 Machine
Replies: 1
Views: 2351

Re: Windows 8 compatible?

Hi Riverrat, Are you running any antivirus/security/firewall type software? If so please either temporarily disable it and try re-launching VDV or ensure that you have added exceptions for VDV. If this doesn't help can you please zip/archive the VDV logs folder and email it to me, ryan@vitamindvideo...
by ryan
Sun Jul 14, 2013 3:32 pm
 
Forum: General Discussion
Topic: Windows 8 compatible?
Replies: 7
Views: 7212

Re: 3rd party iPhone, iPad and iOS app now available

Hi GirlInLA,

Any official VDV features added will continue to be cross platform. The iVDV remote access app was developed by Alistair, I am unsure whether he has plans for a windows version or not.
by ryan
Thu Jul 11, 2013 2:01 pm
 
Forum: General Discussion
Topic: 3rd party iPhone, iPad and iOS app now available
Replies: 15
Views: 12858

Re: Testing out software

Hi Stigo,

This software doesn't interact with youtube at all. Are you asking for external video sources like youtube to be imported by the app, or for the ability to upload clips from VDV to youtube?
by ryan
Thu Jul 11, 2013 1:40 pm
 
Forum: Feature Requests
Topic: Testing out software
Replies: 6
Views: 4013

Re: Testing out software

Hi Stigo, I'm afraid I don't completely understand your question. If you are asking if it is possible to have videos matching certain rules sent somewhere in your office so they can be added to a filesystem/web host, then yes, you can use the ftp response in one of the paid versions of the software ...
by ryan
Tue Jul 09, 2013 12:58 pm
 
Forum: Feature Requests
Topic: Testing out software
Replies: 6
Views: 4013
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