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Thanks for the request. Better support for logins, in conjunction with making the mobile app easier to set up and use in general are both on our wish list of items to add in a future release.

Hi pmienes, There are a few issues at the moment with the way that Safari attempts to retrieve and parse video streams. We'll see what we can do on our side to address these in the future but for now we recommend Chrome, Firefox, or IE 11. I'll make sure we add a note about this to the remote access...

Hi mrmsi, I spent some time examining this and there appear to be a few issues, the primary being that Sound Recorder requires a 64 bit console to be created to execute. I was able to make this happen by wrapping your script in the following python script import os os.system(r'start C:\path\to\respo...

Once you have activated your license edit your camera and select "Match source" under the "Scale video to:" field as in the attached screenshot.

Specific tips on what rules you may be able to create to suit your scenario will be scene dependent, but general tips for improving tracking and recognition accuracy can be found here: http://www.sighthound.com/support/tips- ... ecognition

The FTP configuration only needs to be done once for a rule. Once you have configured the FTP response for that rule, all clips matching that rule from that point forward will be uploaded to the FTP server. Once you have enabled a response for a rule, it will automatically trigger for every matching...

Please see this article:

http://www.sighthound.com/support/video ... -not-found

Hi mrmisi, I don't have a windows machine to test this on at the moment, but you may try removing the "echo" statements. In the current implementation, to prevent broken or never ending commands from holding open file descriptors, stdin/stdout/stderr are closed so programs which require th...

Hi Scuzy, Assuming that your camera supports TCP you can attempt to force a tcp connection by appending "svforcetcp" to the query string of the URL. If your url had no query string (anything with a "?" character), simply append "?svforcetcp". path/to/video would become ...

By default when you open the application, "All objects" will be the default selected rule. You can select the rule you wish you view in the choice control. See the attached image for details. If you really would like *all* video not matching a rule with a save response to be deleted, such ...