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Re: serial number for upgrade

Hi John,

Thanks for your interest in Sighthound Video. I replied with your serial number to the email you sent in and via a private message here on the forum.
by ryan
Sun May 04, 2014 2:14 pm
 
Forum: General Discussion
Topic: serial number for upgrade
Replies: 1
Views: 2474

Re: Applescript

Thanks! Hope you enjoy the switch, let us know if you run into any trouble or add any other features to your wish list.
by ryan
Sun May 04, 2014 2:12 pm
 
Forum: Feature Requests
Topic: Applescript
Replies: 8
Views: 2307

Re: Applescript

Thanks! Appreciate the response. Always good to have more information about what users are trying to do so we can do our best to address the general need when we get to a feature.
by ryan
Sat May 03, 2014 2:31 pm
 
Forum: Feature Requests
Topic: Applescript
Replies: 8
Views: 2307

Re: IFTTT Integration

Hi 303, Thanks for the feature requests! With regard to the applescript and ifttt integration can you elaborate on the specific use cases you're trying to address? More detail will help us understand and potentially better address your needs. With regard to the ifttt, unless I'm missing a link it lo...
by ryan
Sat May 03, 2014 1:54 pm
 
Forum: Feature Requests
Topic: IFTTT Integration
Replies: 16
Views: 5709

Re: Trouble streaming video via Android App

Glad to hear you got things working! Sighthound Video has an 'enabled' and 'disabled' state for cameras. If a camera is "enabled" it will record if any scheduled rules exist, there isn't currently a way to force recording if no rule is enabled (most people would be unhappy if their camera ...
by ryan
Wed Apr 30, 2014 7:19 pm
 
Forum: Technical Support
Topic: Trouble streaming video via Android App
Replies: 6
Views: 1828

Re: Connect to CCTV system SAM-1331

Hi Chema, If you have direct video URLs for the individual cameras that work in other media players please let me know and we can help you configure them in Sighthound Video. I'm afraid that the manual doesn't provide this, and I can't find any information on this elsewhere online. You may need to c...
by ryan
Tue Apr 29, 2014 12:26 pm
 
Forum: Technical Support
Topic: Connect to CCTV system SAM-1331
Replies: 3
Views: 1754

Re: Delayed Intervals for Notifications

Hi Walt,

I've added this to our feature request list and we'll consider it when planning a future release.

Best,
- ryan
by ryan
Tue Apr 29, 2014 12:23 pm
 
Forum: Feature Requests
Topic: Delayed Intervals for Notifications
Replies: 17
Views: 4752

Re: Trouble streaming video via Android App

Thanks for the update. For video playback, we hand the URL to the video playback control in Android, things are unfortunately out of our hands at that point. Your device and android version should support h264 and HLS, but it evidently is having trouble for some reason. We'll need to look into poten...
by ryan
Mon Apr 28, 2014 7:19 pm
 
Forum: Technical Support
Topic: Trouble streaming video via Android App
Replies: 6
Views: 1828

Re: Record while something/someone is in bounding box.

Sighthound Video records all data for some amount of time, then persists only the clips matching rules with the save response. More detail can be found here: http://www.sighthound.com/support/managing-your-video If you are having a problem with rules specifically you'll need to elaborate, but these ...
by ryan
Mon Apr 28, 2014 7:09 pm
 
Forum: Technical Support
Topic: Record while something/someone is in bounding box.
Replies: 3
Views: 1593

Re: Connect to CCTV system SAM-1331

Hi Chema, Glad to hear you're enjoying Sighthound Video! It appears that the SAM-1331 is a self-contained analog video system that does not have functionality to expose any video streams over a network. The only manual I could find wasn't in english, but it appears to confirm that. I'm afraid that m...
by ryan
Mon Apr 28, 2014 1:24 pm
 
Forum: Technical Support
Topic: Connect to CCTV system SAM-1331
Replies: 3
Views: 1754
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