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Re: Save rule video to local file ,..

Hi Matty,

I'm not sure if I'm reading your question correctly, but http://www.sighthound.com/support/export-local-folder may be what you are looking for.

Best,
- ryan
by ryan
Thu May 22, 2014 1:07 pm
 
Forum: Technical Support
Topic: Save rule video to local file ,..
Replies: 1
Views: 1330

Re: Presale questions

Hi Kim,

I've emailed you a trial to the address you used to register with the forums so you can determine if Sighthound Video meets your needs or not.

Best,
- ryan
by ryan
Thu May 22, 2014 1:02 pm
 
Forum: General Discussion
Topic: Presale questions
Replies: 1
Views: 1585

Re: Fish eye Cameras

It certainly is. Here is a sample video from a 180 degree camera in our Orlando office a few weeks ago when there happened to be a fire: https://vimeo.com/95242420
by ryan
Thu May 22, 2014 12:51 pm
 
Forum: General Discussion
Topic: Fish eye Cameras
Replies: 4
Views: 2115

Re: Recording constantly

Glad you got things figured out, let us know if there are any details or other issues we can clear up for you.
by ryan
Thu May 22, 2014 12:47 pm
 
Forum: General Discussion
Topic: Recording constantly
Replies: 2
Views: 1439

Re: Issue with internet explorer

Hi Ryan, I'm afraid I'm not really an expert on Internet Explorer. With the doc strings you provided something is forcing your browsers into compatibility mode. We've tested extensively with IE11 and all should be working. With so many machines it sounds like you are in an enterprise type environmen...
by ryan
Tue May 20, 2014 3:48 pm
 
Forum: Technical Support
Topic: Issue with internet explorer
Replies: 9
Views: 2285

Re: Remote Recording + 3G Modem Router

Hi, Sighthound Video can record from any video stream that it can access. If your camera is on a different network, you would need to ensure that your router and firewall are have an open port forwarding traffic to the external network and not blocking traffic. Once you have confirmed that your came...
by ryan
Tue May 20, 2014 3:40 pm
 
Forum: General Discussion
Topic: Remote Recording + 3G Modem Router
Replies: 2
Views: 1975

Re: Issue with internet explorer

Hi Ryan, That error message indicates a version of Internet Explorer that didn't support JSON (Such as IE7). Your browser string also indicates that either you are running an older version of Internet Explorer, or have some sort of forced older compatibility mode enabled which is forcing the browser...
by ryan
Fri May 16, 2014 12:31 pm
 
Forum: Technical Support
Topic: Issue with internet explorer
Replies: 9
Views: 2285

Re: write/read speed video over usb3 to remote hdd enough ?

We have certainly had customers using older USB drives, I don't imagine that even with HD streams you'd have trouble with just two cameras on a USB3 drive (and your computer supports USB 3). There are numerous variables that can come into play between the drive, computer, drivers, cable, etc... so i...
by ryan
Wed May 14, 2014 1:06 pm
 
Forum: General Discussion
Topic: write/read speed video over usb3 to remote hdd enough ?
Replies: 2
Views: 1577

Re: Specific sound for Sighthound notification on S4 ?

Hi matty,

It isn't from within the application at the moment. I believe there are some third party solutions that let you set custom sounds for other applications, but I can't recall a name at the moment.
by ryan
Wed May 14, 2014 1:03 pm
 
Forum: General Discussion
Topic: Specific sound for Sighthound notification on S4 ?
Replies: 1
Views: 1504

Re: Issue with internet explorer

Hi Ryan, My apologies, I just re-read your original post. I had originally interpreted it as most elements not loading which can happen on old versions of IE which don't support a lot of newer javascript features. Instead it sounds like all elements are loading as appropriate, and the only thing tha...
by ryan
Wed May 14, 2014 12:51 pm
 
Forum: Technical Support
Topic: Issue with internet explorer
Replies: 9
Views: 2285
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