Search found 53 matches

Hi Support As a basic camera security feature could you please develop an alerts (email & Push) in Sighthound that if a camera is (on) active, and it stops recording we have the option (tick box) that we receive an alert. With the recent issues with patches/updates I had several foscams that wer...

Hi Support I see on the web sites release notes that Sighthound Video 5.1 (r17250) was released on the 13th October. I have four sighthound installs and when I select "check for updates" they all say that the latest version is install so I cannot get the update. It seems if it was released...

Hi Support

have you managed to make any headway on the IOS 11 cameras not connecting issue? I can't role back my iphone or Ipad so stuck until fix is found

thanks again

Steve

Hi Support Somre more info regarding push alerts. they are now being sent as I found the issue.Over the years I noticed if you changed you Iphone in that you backup the old phone using itunes and restored your back up to the new phone sighthound would login in ok and all cameras would work but the p...

Hi Support

All push alerts have stopped since 9pm (UK )last night and still not working at 11:48am this moring. with that and the new camras issue in IOs11 I'm running blind and only now have email working.

can you please fix asap?

thanks

Steve

Hi Support Since updating my iphone to IOS 11 half my cameras sit at the "connecting" and take 10 time longer to load under IOS 11. I have ran tests on the same network and same sighthound install as I have 2 iphone 6s the one on IOS 10 loads the cameras instanly the one on the IOS 11 buil...

Hi Ryan

Any update on case 23957? I have sent more clips and movies and I know you have recived them but that another 7 days with no update, fix or workaround. can you please give me an update. A rule that is open and close door, people, is not sending email or push alert.

Steve

Hi Ryan

Recived email this morning thanks. Good luck in fixing

Steve

Hi Ryan I have emailed a 2nd movie clip of the people open gate bug not sending email or push alerts. I raised the bug and send a bug report on the 10th of April, and if you look at the forum you will see I also posted a note on the 11th April saying I had email the bug report. thats now 10 days sin...

Hi Ryan

the screen shots I sent were taken via a remote team viewer connection the movie is full HD so I will send the clip and you will see there is no bluring and the frame rate was 30fps.