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Re: New ver 2.0 IOS app

Thank you for the update. Looking forward to new features, hope individual sounds are in there as we get the same tone no matter what camera

thanks

Steve
by Steve
Wed Feb 17, 2021 7:50 am
 
Forum: General Discussion
Topic: New ver 2.0 IOS app
Replies: 7
Views: 1517

New ver 2.0 IOS app

what has happend to the new IOS app version 2. I have lost the ability to turn on and off push alerts and we can only disable the rule to do that. I have 16 cameras in the old app I could see in a grid,at least 4 at a time, that has gone on both Iphone and ipad and you have to scroll. It look terril...
by Steve
Mon Feb 15, 2021 3:48 am
 
Forum: General Discussion
Topic: New ver 2.0 IOS app
Replies: 7
Views: 1517

Re: No longer able to launch application

I have the same issue I have 11 cameras on windows 10 and when I swap to grid view one camera overlaps the others and makes the feature unusable. Also I'm sending many clips of night detection errors and not hearing anything back. Why send the clips in if there is no response and update to improve t...
by Steve
Thu Jan 09, 2020 3:28 am
 
Forum: Technical Support
Topic: No longer able to launch application
Replies: 10
Views: 2561

Re: Email delay

I'm having the same issues. I raised a ticket with support and they said "we are seeing some errors from Google Firebase (one of the hops in the push sequence). This happens from time to time and usually has little customer impact." I'm still getting delays, pretty serious for a Security s...
by Steve
Wed Nov 06, 2019 3:47 am
 
Forum: Technical Support
Topic: Email delay
Replies: 7
Views: 1715

Re: is Sighthound Video still under development?

Can you please confirm sighthound 6.0 will have an option to alert us if a camera goes off-line or stops recording. I think this is so vital in any security systems and we have been asking for this vital fature for over 2 years.

Many thanks

Steve
by Steve
Tue Apr 09, 2019 1:49 am
 
Forum: General Discussion
Topic: is Sighthound Video still under development?
Replies: 11
Views: 5461

Re: No updates, no support

What great news Jonathan. As a user since the original VitmD days I'm excited to hear your commitment to us users as some have been with you for a very long time. Next, Beta testing, can't wait.

Steve
by Steve
Thu Apr 04, 2019 7:06 am
 
Forum: General Discussion
Topic: No updates, no support
Replies: 60
Views: 14613

Re: iPhone vs. iPad issue viewing clips

I have the same problem. Tried on 4G router and 250Mb router (Fiber) just takes ages to load on my ipad Pro but on my iphone its instant.
by Steve
Mon Jan 21, 2019 9:09 am
 
Forum: Technical Support
Topic: iPhone vs. iPad issue viewing clips
Replies: 5
Views: 1651

Re: No updates, no support

Hi Kevin

That's us in to 2019. Do you have an estimate on a test beta for sighthound 6?
by Steve
Tue Jan 08, 2019 2:42 am
 
Forum: General Discussion
Topic: No updates, no support
Replies: 60
Views: 14613

Re: Rich Notifications via the App or IFTTT

Hi Universe the delay from the push alert from sighthound to the email push alert from Pushover is about 2 seconds slower. so very good. Its also a great backup as we lost sighthound push alerts last month for 4 day. In some cases I have seen pushover beat sighthound. so If Sighthound were to build ...
by Steve
Mon Sep 10, 2018 2:19 am
 
Forum: Feature Requests
Topic: Rich Notifications via the App or IFTTT
Replies: 7
Views: 3406

Re: Rich Notifications via the App or IFTTT

Hi universe I currently have my push alerts being received with the alert image attached. its as fast as the sighthound push alerts, as its sent as an email by sighthound and the great thing is it stores all them in the app and you can see the picture alert timeline. I did this by using Pushover htt...
by Steve
Wed Sep 05, 2018 7:33 am
 
Forum: Feature Requests
Topic: Rich Notifications via the App or IFTTT
Replies: 7
Views: 3406
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