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Re: New Iphone app - alerts not working

Hi Ryan

I have created guide with screen shots of the issue I have emailed to Devin and yourself via Support email and your personal email address.
by Steve
Fri Sep 19, 2014 4:19 am
 
Forum: Technical Support
Topic: New Iphone app - alerts not working
Replies: 4
Views: 1569

Re: New Iphone app - alerts not working

Hi Ryan If you return to the application and go to the alerts screen you are seeing it fully empty? yes its empty. the small black box in alerts with the number is correct i.e. new 24 but the red box is wrong within alerts. I have also found in some cases I clear the alerts to blank. return to my ho...
by Steve
Thu Sep 18, 2014 4:04 pm
 
Forum: Technical Support
Topic: New Iphone app - alerts not working
Replies: 4
Views: 1569

New Iphone app - alerts not working

Hi Support Since updating my iphone (ios7) and ipad (iOS 8) the red notification are no longer working after the first alert. 1. Login to app, trip several rules and the red circle indicated the correct number of alerts. go in to the app and the clip numbers is correct. 2. clear the alerts and the n...
by Steve
Thu Sep 18, 2014 7:51 am
 
Forum: Technical Support
Topic: New Iphone app - alerts not working
Replies: 4
Views: 1569
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