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Sighthound Video is a multiprocess application and this is perfectly normal. You should see 5 agents + 1 for each camera.

Glad to hear you might have narrowed down the problem. RAM is definitely a common cause of random kernel bluescreens, hopefully memtest turns something up and can let you know which stick is faulty.

Yup, we'd be happy to take a look at them - We aren't aware of any outstanding issues of that nature. Can you submit a bug report from within the application by selecting "Help->Report a problem", or manually zip and email us the logs directory from sighthound.com/support/where-does-sighth...

We may consider this in the future, but unfortunately lists with thumbnails just don't work well in landscape. Much like other video playing apps (youtube for example) lists are in portrait so you can see more than two on the screen, but when a video is selected you can certainly use landscape to fi...

In general MJPEG will use more network bandwidth to broadcast but less CPU on your computer to decode, while mpeg4 and h264 are the opposite. The resolutions available to each should be the same.

Great, thanks for letting us know!

We had a number of users reporting the 9821 worked fine with the app, I'm guessing they may have significantly changed their onboard firmware/software. This would not exhibit itself if you use an MJPEG stream from the camera, so that is one option with these models. I'm currently waiting for a respo...

Uninstalling and re-installing the software does not touch the data directory so your settings/video/etc... would all be preserved.

That's really odd, I haven't heard of any trouble like this in the history of the app so I'm afraid I don't have a quick suggestion offhand. I'm sure you do, but I have to ask anyway that you have the correct rule selected? I'm afraid the logs included with a bug report only contain a segment of the...

Can you elaborate on what you mean when you say there are no 'alerts'? It sounds like perhaps you have a rule response such as email set up, and stop receiving them despite the clips being listed correctly in the search view? We aren't aware of any outstanding issues of that nature. Can you submit a...