Search found 56 matches

Depending on the camera make/model you may need to configure the cameras manually within Sighthound Video, here is the link on how to do that https://www.sighthound.com/support/manual-network-camera-setup. Currently, you can find the list of supported cameras in Sighthound Video at the following lin...

Hey Qued, If you are getting the following error, it is usually because the .dmg file is being opened rather than the .app file. I would recommend downloading Sighthound Video again and dragging the "Sighthound Video.app" file from the installation folder to the application folder shortcut...

Hey there, I would recommend sending in a bug report to Sighthound Support. This will give the team a better insight of what might be occurring within in your system. However, without knowing much of your system spec's or how many cameras, you have configured in Sighthound the freezing could be resu...

Hey,

The temporary solution for this issue is to force quit the mobile application. Once this is done the clips should load without any problems. You should not need to delete all the data from the app.

I hope this helps.

Regards,
Kenneth

Hi Switz, Sighthound Video supports cameras that follow IP protocols. Sighthound Video does require access to individual stream urls for each camera you want to connect. Currently, we recommend cameras that support H.264 compression. We are eventually going to support H.265. However, we don't have a...

Hi Steve,

We do not have a specific timeline of when you may see this feature in Sighthound Video. However, a feature request was created, and our engineers are aware of the request. We thank you for your patience.

Regards,

Kenneth