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Hello @BernieCyr, If you would like to submit a feature request, you can create a post in the "Feature Request" forum. We currently have other features we are working at so I am unable to give you an estimated time frame of when or if you may see this feature implemented. Regards, Kenneth

The following forum post in the link below describes what could be occurring when you receive grainy live stream images in remote access.

https://www.sighthound.com/forums/topic13188

Hello,

Are you still experiencing issues with the FTP setup? If so, can you go ahead and send Sighthound Support a bug report? You can submit a bug report by clicking "Help > Report a problem."

If you are experiencing camera connectivity issues, there are a few things to check. 1. Is there a specific camera that keeps dropping the connection or is it random? 2. First, make sure that you have the latest firmware in your camera; if not download and install the latest version, and try again. ...

Sighthound Video supports the following audio formats: AAC on Mac and AAC and G711 alaw/ulaw on Windows. If the cameras configured in Sighthound Video support these audio formats, then you should be able to hear live audio in the web interface provided by remote access in Sighthound Video. The follo...

Hey N7AS, To find the stream path of your camera you can usually contact the manufacturer of the camera or look at the camera's manual. These manuals have the stream information for the cameras which should include the stream path. Another method would be to search google with the following "FD...

Hello,

Are you still able to connect to remote access with the iPad ever since the iPhone disconnected? Have you tried deleting the app, rebooting the phone and then reinstalling the application? Are you receiving any error messages, if so what are they?

Hey there, I would recommend checking the remote access settings in Sighthound Video. There should be an "Advanced" button which should allow you to choose the live video resolution. If that doesn't work and the live video is still blurry try clicking on the live feed to see if that resolv...

Seems to be a Firewall issue. Are you running Sighthound Video on a Windows machine? If running on Windows, you will have to allow the following apps through the firewall, "sighthound agent," "sighthound video," "sighthound web," and "Sighthound XNAT." The fol...

Hey Malex3548, The mobile application can not be used independently and must be used concurrently with the desktop version of Sighthound Video. The camera should be connected to the desktop instance of Sighthound Video, and then remote access should be enabled there. Remote access will give you the ...