Seems to be a Firewall issue. Are you running Sighthound Video on a Windows machine? If running on Windows, you will have to allow the following apps through the firewall, "sighthound agent," "sighthound video," "sighthound web," and "Sighthound XNAT." The following document demonstrates how to accomplish this
https://www.sighthound.com/support/fire ... gs-windows. Also, the following forum goes into further detail on how to configure the firewall
topic12946.