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Re: No HD, half functioning multi-cam

Hi JT, It sounds like as a result of the install the program is no longer connected to your Sighthound web account where the license is stored. Go to Help > Show License Information in the application. If the Basic license is listed highlight it and hit Activate. If you don't see your paid license r...
by tesla8er
Wed Nov 18, 2015 12:14 pm
 
Forum: Technical Support
Topic: No HD, half functioning multi-cam
Replies: 1
Views: 1321

Re: Videos not playing on iPhone

Apologies for the inconvenience. This has been fixed for the next iOS release due very soon.

Stephen
Sighthound Support
by tesla8er
Wed Nov 18, 2015 12:07 pm
 
Forum: Technical Support
Topic: Videos not playing on iPhone
Replies: 3
Views: 1522

Re: Free basic software downloads?

Hi ineuw, You're correct in that once the free 14-day Pro trail expires, the license should revert to the free Starter edition. No further downloads or steps on the user's part should be necessary. The Starter Edition can run only one camera. I'm not sure what you mean by stopped working, but perhap...
by tesla8er
Tue Nov 10, 2015 11:29 am
 
Forum: General Discussion
Topic: Free basic software downloads?
Replies: 1
Views: 1971

Re: We need these features!

Sorry to hear that. If you haven't already, next time the IFTTT trigger doesn't work for you go to Sighthound and Help > Report a Problem to send us the logs. We'll see if we can track down where the problem is.

Stephen
Sighthound
by tesla8er
Wed Feb 25, 2015 1:35 pm
 
Forum: Feature Requests
Topic: We need these features!
Replies: 13
Views: 4951

Re: We need these features!

jmac, Thanks for these. We agree with pretty much everything on your list and we're working on several you mention. What though do you mean by 'Better IFTTT integration that actually works?' We have dozens of recipes running that never have a problem. What's broken? Do you have the IFTTT box checked...
by tesla8er
Wed Feb 25, 2015 11:42 am
 
Forum: Feature Requests
Topic: We need these features!
Replies: 13
Views: 4951

Re: sighthound improvements

@camera_kat, Thanks for the comments. In reply: The software records all video so that you have the option of gong back and seeing things you missed, or to look at what happened between clips that were captured. It's a feature people like. If you don't want to take up space on your hard drive to do ...
by tesla8er
Wed Feb 25, 2015 11:36 am
 
Forum: Feature Requests
Topic: sighthound improvements
Replies: 13
Views: 5343

Re: IFTTT Integration

@shawneric, That hasn't been our experience at all. I just tested it again. IFTTT is sending Person Detected SMS messages in 12 seconds and phone calls in 11 seconds. We also have hue set up at the office and it works almost instantly. In fact we haven't had any delays in any of the recipes. Have yo...
by tesla8er
Fri Feb 06, 2015 11:42 am
 
Forum: Feature Requests
Topic: IFTTT Integration
Replies: 16
Views: 5708

Re: Sighthound not able to discover ONVIF cameras?

Hi Dalepres,

We thought you would like to know that Sighthound Video 2.4, released today, now supports the discovery and configuration of cameras through ONVIF.

Stephen
Sighthound
by tesla8er
Thu Feb 05, 2015 11:13 am
 
Forum: Unsupported Cameras
Topic: Sighthound not able to discover ONVIF cameras?
Replies: 3
Views: 2327

Re: IFTTT Integration

Pleased to say that Sighthound Video 2.4 now integrates with IFTTT.

Stephen
Sighthound
by tesla8er
Thu Feb 05, 2015 11:11 am
 
Forum: Feature Requests
Topic: IFTTT Integration
Replies: 16
Views: 5708

Re: Detect suspected foul play

Hello rturrentine, No, I'm afraid Sighthound Video can't distinguish someone being carried from a person walking normally. That level of detail (not is it a person, but what are they doing) is the subject of various research projects into action recognition. I think it is fair to say that the state ...
by tesla8er
Tue Feb 03, 2015 12:46 pm
 
Forum: Feature Requests
Topic: Detect suspected foul play
Replies: 1
Views: 1510
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