Search found 194 matches

Hello,

We do apologize that notifications are down for you now. Engineering is currently looking into this. We will update you on the internal ticket that you created earlier.

Regards,
-Kevin

Hello Noa, You are correct, the Sighthound Cloud API is invoked by making HTTP request based solely off of images. It cannot work with video streams. You can find all of our Cloud API documentation at the link below: https://www.sighthound.com/docs/cloud/recognition/ You can find example code at the...

Hello, The lag that you are seeing is most likely due to Sighthound Video. There will be a few second delay from when the object is detected to any alerts or notifications. The reason behind that is because Sighthound Video runs some analytics on the data to confirm what the detected object is. Unfo...

Hello, Were you able to get your camera working? Looking at the spec of this camera, it looks like it should have no problem being connected with Sighthound Video. If you have encountered any issues, please try to connect to the camera again and then click Help > Report a Problem from Sighthound Vid...

Hello, As for camera recommendations - we normally don't give out recommendations since Sighthound Video does work with most IP cameras. When I have access to specific models it's usually just for testing and getting to a "does it work" point, rather than getting to review or live with the...

Hello,

Thank you for the information. Please don't hesitate to let us know if you have any questions or concerns about anything, thank you!

Regards,
-Kevin

Hello,

We are sorry to hear that you are having issues connecting to one of your cameras. Can you please click Help > Report a Problem? This will send us your logs which will help us investigate this issue further. We will be standing by for your reply, thank you!

Regards,
-Kevin

Hello, We are sorry to hear that you are having so many issues with false detections. Unfortunately, no algorithm is perfect. Sighthound Video does leagues better in both general object and person detection, but there will always be flaws due to the endless variety of scene conditions and objects. W...

Hey Chris,

We are happy to hear that you are enjoying the product. Please don't hesitate to let us know if you have any questions or concerns, thank you!

Regards,
-Kevin

Hello Chris, If you edit your rules for a specific camera and go to "If Seen" and "Save Clips", you will see "Export this clip to:". Here you can specify an FTP server or a local folder. If you set your local folder to a path to a directory on your machine, video clips ...