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Re: Push Alerts are down

same here. i thought at first it was android/windows update but doesn't seem to be...
by cino72
Fri Jul 20, 2018 10:28 am
 
Forum: Technical Support
Topic: Push Alerts are down
Replies: 19
Views: 3228

Re: Android 7.0 Nougat

yea something is strange with 7.0 I did turn off plays clips as streams and it started working on phone #1 then I was messing around with other phone#2 also android 7.0 it wouldn't load at all with no error just not loading. i logged out and back in then it started working. i went back to phone #1 a...
by cino72
Tue Apr 04, 2017 3:30 pm
 
Forum: Technical Support
Topic: Android 7.0 Nougat
Replies: 2
Views: 1605

Android 7.0 Nougat

anyone having issues playing clips since the upgrade to Android 7.0 Nougat? I can see the thumbs but all clips fail to play on mobile.
by cino72
Sun Apr 02, 2017 9:54 pm
 
Forum: Technical Support
Topic: Android 7.0 Nougat
Replies: 2
Views: 1605

Re: Move license and rules to a new computer

the license can be moved pretty easily from your account page on the website and then reinstall and add it to the new computer. I don't remember the exact steps but its pretty simple. as for moving rules and camera configuration i see no way to do that. maybe Ryan can shed some light on moving to a ...
by cino72
Tue Jul 19, 2016 5:26 pm
 
Forum: Technical Support
Topic: Move license and rules to a new computer
Replies: 8
Views: 3197

Re: Video Corruption

I only had the problem one time and it was either because of a slow pc or slow wireless connection. i ditched that pc and wireless at the same time so I am not sure which was the problem. i do still have the same camera working and its wired and doesn't have the problem. so... just guessing its eith...
by cino72
Tue May 24, 2016 6:50 pm
 
Forum: Technical Support
Topic: Video Corruption
Replies: 4
Views: 1981

Re: question on storage

I do understand exactly what you are saying. I was just surprised that it had consumed a fairly large amount of data but only had 1 clip. I am sure it has always worked this way i just never noticed or watched how much drive space was consumed by the raw data before it purged what didn't need for cl...
by cino72
Mon May 23, 2016 10:45 pm
 
Forum: Technical Support
Topic: question on storage
Replies: 2
Views: 1564

Re: Video Corruption

that looks more like network slowness. i would guess that camera is a wireless camera that has the corruption. if you move it over to the router and plug it into the router and turn off wireless on the camera to see if you still have the corruption problem while running 4 cameras
by cino72
Mon May 23, 2016 6:58 pm
 
Forum: Technical Support
Topic: Video Corruption
Replies: 4
Views: 1981

Re: What camera do you use with Sighthound?

honestly the hik camera is looking at a stairwell that is less than 12 feet in distance. my axis is looking 50 feet. its hard to compare the 2 they both do the same thing but at an 1/8 of the price. i just found the hik to be a better quality with more features than the cheaper stuff like foscam. i ...
by cino72
Sun May 22, 2016 10:59 pm
 
Forum: General Discussion
Topic: What camera do you use with Sighthound?
Replies: 10
Views: 5842

Re: Cannot Connect

don't quote me on this but sometime before version 3 the removed remote app access on the free version. I'm not 100% of this so you need confirmation..

but make sure you have an external forwarding port set up for sight hound on your router then point the app to the ST server and the correct port
by cino72
Sun May 22, 2016 8:30 pm
 
Forum: Technical Support
Topic: Cannot Connect
Replies: 2
Views: 1475

Re: Zoom and full screen

My work around for this problem is just leave SH running in the back ground and keep the video stream up in a browser window. the browser window allows me to control ptz sound ect. If by chance I need to go back and look at something it captured then I pull up SH and to do a full review of what it c...
by cino72
Sun May 22, 2016 1:07 am
 
Forum: Feature Requests
Topic: Zoom and full screen
Replies: 2
Views: 1740
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