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Same issue running on OSX on Mac mini 6 core + 64GB ram. I've also had a try on different machines with same issue using SH6. I've reverted back to 5.17 which is much more stable...

Greetings, Can you please clarify if Sighthound's GPU offloading is supported by the new Mac Pro 2019's or if you have plans to support it? Below is the list of GPUs available on order: AMD Radeon Pro 580X AMD Radeon Pro W5700X AMD Radeon Pro Vega II AMD Radeon Pro Vega II Duo Do you have any stats ...

Kevin, thanks very much for your advice. I totally understand that the best solution would be to do a clean install, unfortunately I'm not allowed to as we're keeping ~3 months of recordings. Is there any low level script I can run or anything other hack I can try in order to get the storage back to...

Dear Sighthound Support, My temporary video is not being purged. I have tried to set the temporary storage from 72 hours to 4 hours with no effect. Temporary video is stored forever for some reason. In the logs there is a warning that fetchall is taking too long (13.6 seconds). The cleanup loop seem...

Greetings, is there some way to force Sighthound to rebuild the search index. I had a corruption on some of the saved video folders recently and had to manually deleted some old records. fetchall in the logs in taking 15 seconds since so I am presuming that the index is corrupt. Can you please advis...

Can you check if your disk is being treated as external by the OS. Go to Applications -> Utilities -> Disk Utility Open Disk Utility and see the left column to check if your drive is being reported as Internal or External. Also, make sure that you have dragged Sighthound into your Application folder...

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@Devin would appreciate any thoughts or things to try. Thanks!

First check that you do not have a DNS problem. Open a command prompt and type: nslookup smtp.gmail.com You should get back some info with the IP address if above is ok. Check your Email Global Settings and make sure you are using the correct parameter for Gmail: - Send email from: put the gmail add...

Greetings, I have Sighthound running a large number of cameras on a powerful multi processor server with lots of RAM. Recently I have started to encounter an issue with one of the Sighthound Video processes. Every ~5 minutes, the Sighthound front end interface freezes e.g. if I am in the middle of s...