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Problem to send email notifications

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marcogovoni
 
Posts: 8
Joined: Sun Jul 26, 2015 5:31 am

Problem to send email notifications

by marcogovoni » Fri Jun 08, 2018 11:44 am

I have a problem: since a few weeks, sighthound doesn't send me email notification. The error is:

Problem finding your SMTP server.
SMTP server not found: smtp.gmail.com

I've tried also icloud smtp or Office365 smtp, but none of this servers seems working.

Can someone help me?

thanks

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samimob
 
Posts: 9
Joined: Wed Jun 06, 2018 6:40 am

Re: Problem to send email notifications

by samimob » Fri Jun 08, 2018 12:07 pm

First check that you do not have a DNS problem. Open a command prompt and type:
nslookup smtp.gmail.com

You should get back some info with the IP address if above is ok.

Check your Email Global Settings and make sure you are using the correct parameter for Gmail:

- Send email from: put the gmail address you are using to send
- Outgoing SMTP: smtp.gmail.com
- Login user ID: put the gmail address you are using to send
- SMTP port: 587
- Security: TLS

Please report back once above is done. Hope this helps.

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marcogovoni
 
Posts: 8
Joined: Sun Jul 26, 2015 5:31 am

Re: Problem to send email notifications

by marcogovoni » Sat Jun 09, 2018 9:18 am

Thanks, it was a problem with dns :-(


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