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Re: Update 3.0.1 Connection Issue

I wouldn't give up on the software, I've been using Sighthound for years without any issues. I think it's really the best value for money you can get (and I have no ties with the company :) .
The isssues with version 3.01 are unfortunate, but try at least the 2.51 version before looking elsewhere.
by WfromL
Tue Feb 23, 2016 2:28 pm
 
Forum: Technical Support
Topic: Update 3.0.1 Connection Issue
Replies: 20
Views: 5790

Re: Update 3.0.1 Connection Issue

Updated today to 3.0.2
Unfortunately my connection problems are still the same: connection to Panasonic WV-SW175 is fine, connection to Panasonic BB-HCM531 fails after 10-30 minutes.
Downgraded to 2.51 which works fine with both cameras.
by WfromL
Thu Feb 18, 2016 2:55 pm
 
Forum: Technical Support
Topic: Update 3.0.1 Connection Issue
Replies: 20
Views: 5790

Re: Update 3.0.1 Connection Issue

You have to login to your Sighthound account. Beneath the heading "Download Sighthound Video" you see "Looking for a previous version?" Easily overlooked, it's in rather small lettering. Download version 2.5.1 and just install it over the version you have now. I had to do this a ...
by WfromL
Sat Jan 02, 2016 1:03 pm
 
Forum: Technical Support
Topic: Update 3.0.1 Connection Issue
Replies: 20
Views: 5790

Re: Connecting......

Did this happen after updating to 3.01?
If so, there is a thread about the problem:
topic12213
For the time being the only solution seems to be reverting to 2.5, waiting for a definitive solution by Sighthound.
by WfromL
Fri Jan 01, 2016 6:14 am
 
Forum: Technical Support
Topic: Connecting......
Replies: 4
Views: 1708

Re: Update 3.0.1 Connection Issue

You could try falling back on 2.5, that solved the problem for me.
Of course I hope Sighthound people will find a solution that let us use 3.0 without problems.
In the meantime: Happy New Year everyone!
by WfromL
Thu Dec 31, 2015 9:56 am
 
Forum: Technical Support
Topic: Update 3.0.1 Connection Issue
Replies: 20
Views: 5790

Re: Update 3.0.1 Connection Issue

Same problem here on my remote monitors after upgrading to 3.0.1. The camera image stays on for a few minutes to at most 30 minutes, then the browser says "connecting", but never actually reconnects. Reloading the browser brings the image back. After two days of patience I also went back t...
by WfromL
Sun Dec 27, 2015 5:22 am
 
Forum: Technical Support
Topic: Update 3.0.1 Connection Issue
Replies: 20
Views: 5790

Re: Issues Since Upgrading to 2.4

2.4.1 developer build works for me.
Sighthound has been running for 16 hours without problems
by WfromL
Wed Feb 11, 2015 6:25 am
 
Forum: Technical Support
Topic: Issues Since Upgrading to 2.4
Replies: 12
Views: 3776

Re: Issues Since Upgrading to 2.4

Thank you Ryan for pointing out the "previous version" link. I went back to 2.3.2 and everything works Ok again. Camera pictures show up instantaneously on any monitor and I haven't had a disconnect since I reinstalled 2.3.3, that's is for almost 4 hours now. So it's definitely the 2.4 upg...
by WfromL
Tue Feb 10, 2015 1:46 pm
 
Forum: Technical Support
Topic: Issues Since Upgrading to 2.4
Replies: 12
Views: 3776

Re: Issues Since Upgrading to 2.4

Addendum to my previous posting. The Sighthound "Clips" work perfectly and can be seen on any remote device just like previously. Also, I checked that the clips were duly registered by walking in front of my cameras while my tablet was showing the "Connecting" picture. Perhaps al...
by WfromL
Mon Feb 09, 2015 6:35 am
 
Forum: Technical Support
Topic: Issues Since Upgrading to 2.4
Replies: 12
Views: 3776

Re: Issues Since Upgrading to 2.4

Upgraded to 2.4 two days ago. I use a Nexus 7 tablet with most recent Firefox browser as my main monitor for two Panasonic cameras. Has been working faultlessly for over a year. Sighthound 2.4 works fine on the PC running it, but every monitor I use gives problems, with disconnecting either one or b...
by WfromL
Sun Feb 08, 2015 3:02 pm
 
Forum: Technical Support
Topic: Issues Since Upgrading to 2.4
Replies: 12
Views: 3776
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