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Re: All Video (temporary) is not being saved.

I had not done a search or anything beyond clicking the Clips options. I believe that what I saw was the result of what was displayed the last time I was on the server and clicked the Clips option. Maybe at that time I changed the date from "Today" and these were still in memory to show in...
by Karl_S
Fri Apr 20, 2018 4:22 pm
 
Forum: Technical Support
Topic: All Video (temporary) is not being saved.
Replies: 11
Views: 3455

Re: All Video (temporary) is not being saved.

Thank you for the clarification, Ryan. Apparently I need to apologize as my issue was that I went to the Search screen on the local server and it showed 6 video clip s with the temporary not saved message. What I did not look at was the date for When, which I now notice was 2 months ago. (Perhaps th...
by Karl_S
Fri Apr 20, 2018 12:31 pm
 
Forum: Technical Support
Topic: All Video (temporary) is not being saved.
Replies: 11
Views: 3455

Re: All Video (temporary) is not being saved.

I have this same issue and from what I just read, it sounds as if the only way I can have full functionality is to pay a yearly support fee. Is this true even though the Support and Upgrade Subscriptions is claiming "You own a perpetual license. That means that your software will continue to ru...
by Karl_S
Fri Apr 20, 2018 10:55 am
 
Forum: Technical Support
Topic: All Video (temporary) is not being saved.
Replies: 11
Views: 3455

Re: Upgraded to 4.0 - Clips no longer play in browser

I just reconfirmed and am at 2 for 2 systems. That "work around" is not working for me.
by Karl_S
Thu Mar 09, 2017 3:27 pm
 
Forum: Technical Support
Topic: Upgraded to 4.0 - Clips no longer play in browser
Replies: 32
Views: 9299

Re: Upgraded to 4.0 - Clips no longer play in browser

I am still having the issue in Chrome. Can someone point me to the referenced work around? Chrome Version 56.0.2924.87 Windows 7
by Karl_S
Fri Mar 03, 2017 11:54 am
 
Forum: Technical Support
Topic: Upgraded to 4.0 - Clips no longer play in browser
Replies: 32
Views: 9299

Re: Upgraded to 4.0 - Clips no longer play in browser

I can confirm that I am not getting remote playback with version 4.0.1 while trying to view remotely using Chrome nor IE on a Windows 7 machine. I am able to get playback on Windows 10. EDIT: Chrome Developer Tools shows these errors on load (Last 3 lines only): Failed to load resource: the server r...
by Karl_S
Tue Feb 07, 2017 4:07 pm
 
Forum: Technical Support
Topic: Upgraded to 4.0 - Clips no longer play in browser
Replies: 32
Views: 9299

Mobile app Loading takes too long

Using the mobile app I get a Loading message and it never stays on showing the live stream. I have the bit rate set to the lowest, .5 for both live and clips. I can view the raw IP feeds without issue. The only difference being that the viewer I use for that only shows 2 views at a time. This view i...
by Karl_S
Sat Dec 31, 2016 10:57 am
 
Forum: Technical Support
Topic: Mobile app Loading takes too long
Replies: 1
Views: 1203

Re: View the entire day's video

So I go to the Search view, select a single camera in the dropdown press play, then hold the FF button down. No way to do this without holding a mouse button down for 12 hours, or 30 minutes if I wish to view an hour's worth of video? If no, how do I create a change request for a better true continu...
by Karl_S
Wed Dec 21, 2016 12:23 pm
 
Forum: General Discussion
Topic: View the entire day's video
Replies: 3
Views: 1863

View the entire day's video

I have tried clicking on a green area of the timeline and viewing a continuous playback to watch an entire day of video, or maybe even start at a time point and watch until another. I am watching at 3x speed. It seems that once a recorded clip occurs, the playback starts jumping to the clips in the ...
by Karl_S
Wed Dec 21, 2016 10:30 am
 
Forum: General Discussion
Topic: View the entire day's video
Replies: 3
Views: 1863

Re: url and mobile app

I was looking to use a subdomain. After reeading your post above I just realized the mobile app is using a different port, so I was able to use the primary domain. Yes, it did work that way. Thank you!

So it must be some other application which is is/was requiring the IP.

Karl
by Karl_S
Mon Nov 21, 2016 3:31 pm
 
Forum: Technical Support
Topic: url and mobile app
Replies: 4
Views: 2834
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