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I had the same issue and solved it. After upgrading to version 5.0 and discovering my phone app wouldn't work, I wasn't sure if the issue was due to a port problem on my router or a Windows firewall setting. I narrowed it down to the firewall by turning it off briefly and verified that the mobile ap...

Excellent post Mike! I really appreciate you sharing this information.

I am having the same issue. Emails get sent from a rule, but SightHound has no record of this event when I Search through the clips for a particular day. I REALLY hope SightHound can fix this issue, as it makes the alert function somewhat useless and annoying.

This is the exact issue I'm having as well. I get the email alert, a clip is stored to my storage drive (as defined by the rule)...but when I later review SightHound, no clip exists. I think you hit the nail on the head by speculating that SightHound issues the alert immediately, but upon further re...

Same issue here. I'm hoping the next big release (4.0) will address this issue.