Search found 24 matches

Check if the camera is streaming h.264 or h.265. Sighthound doesn't support h.265, so if it's that, there's your problem. Supported is supposed™ to come in 7.5.

And presumably customizable groups of cameras that could be displayed and saved? I would like that, particularly for the desktop app.

Just want to say that I do appreciate being spoken to in "tech lingo". I do understand some frustration from the users here though, not because of the lingo, but there has been a lack of communication. Every so often it feels like things really pick up and there's some promising headway, f...

Jonathan, I'm glad to see some updates, but sorry to see the forums go. I understand the desire not to keep them around in their current state, I hope that Discord sees a lot more activity. However, I do find forums easier to search though and easier for customers to engage and support one another t...

7.0.6Beta released today (1/28). No patch notes on https://support.sighthound.com/kb/artic ... ase-notes/ as of this time

A new blog was posted: https://www.sighthound.com/news/sighthound-video-on-big-sur Along with release notes: https://support.sighthound.com/kb/article/148-release-notes/ I'm not sure if this means someone at Sighthound is actually watching these forums and saw the calls for release notes, or if it's...

Looks like a 7.0.5Beta was released today. As with previous beta versions, no release notes that I've seen. Ran the install, no visible or performance difference yet on Server 2019.

I've started noticing a periodic problem where cameras (doesn't seem to be any certain one) will drop off and be marked "Could not connect". Right click -> reconnect doesn't seem to help, neither does the "click here to go to the camera setup test screen". It's not a problem with...

I ran the update to 7.0.4b on my system, Windows Server 2019 running on ESXi. Honestly, nothing seems to have changed. When running the desktop app, I get higher CPU usage (goes from about 25% to 55%-70% depending on tab), but nothing unexpected or out of the ordinary, and no crashes. How long does ...

You could try moving the data files: https://support.sighthound.com/kb/article/98-where-does-sighthound-store-data/ e.g, take everything out of /Users/<your user name>/Library/Application Support/Sighthound Video/ and stick it in C:\Users\<your user name>\AppData\Local\Sighthound Video\ (edit: I thi...