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Hi Matteo,

There isn't a way to do this at the moment, but it's something we would like to support in the future.

Best,
- ryan

Three and a half years on now...any chance this "Save Snapshot" functionality is being worked on? Sure would be nice to have...

I'm seeing this issue as well... I have eight cameras. Seven of them show the correct time in the clip list. One of them is an hour later then the other seven. A side effect of this appears to be that the clips for this camera do not show up in the list until an hour passes after the rule was trigge...

I see one of the new features for Sighthound 4.0 is "Video is recorded at full frame rate, no longer limited to 10fps" for h.264 streams. Does Sighthound actually take advantage of the increased FPS for it's processing algorithms? More specifically, will increasing the FPS increase Sightho...

Devin,

Please provide an update on this issue. Has your team been able to reproduce the problem?

This bug is very problematic for me. I literally get 20-30 false alerts every day. As you can imagine it is extremely annoying.

When will this be fixed?

Great, I look forward to a resolution on this. Please keep us posted...

Logs submitted once again... Received mobile notification and "Run a command" was run at the following times: 11/15 10:12p, 10:24p, 10:30p, 10:45p, 11:15p, 11:37p, 11:47p, 11:53p, 11:58p 11/16 12:32a, 12:42a, 1:01a, 1:03a, 1:19a, 2:35a There are NO clips saved that correspond to any of the...

Logs submitted again...problem occurred again at 8:20p...received mobile alert and "Run a command" was run, but there is no corresponding clip saved. Also, something I meant to mention earlier...when I receive one of these false mobile app notifications, the clip is unable to be viewed, wh...

Logs submitted again...problem occurred again at 8:08p.

Logs submitted... The issue manifested tonight at 7:10p and 7:22p. At both of those times, my rule sent a mobile app notification, and also ran the command in "Run command" field. However, there is no corresponding clip saved, and there was no motion that met the "include objects visi...

Devin, Thanks for the quick reply. I am unable to reproduce the issue at will. It happens sporadically. The exact same rule will behave as expected most of the time. But then sometimes, out of the blue, I get a mobile app notification that there was motion detected on my driveway, when I know for a ...