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Caught vandalism, but it wasn't categorized correctly

Caught kids running through the neighborhood and throwing crabapples at houses. I have a specific rule to catch (people) in the street. The rule does work, it catches a lot of walkers at night and animals. However, it didn't categorize these kids that were running as people. I'm not looking for supp...
by sightbeagle
Sat Sep 17, 2016 10:45 pm
 
Forum: Technical Support
Topic: Caught vandalism, but it wasn't categorized correctly
Replies: 0
Views: 2105

Re: Move license and rules to a new computer

Always, thank you for your help Devin.
by sightbeagle
Sun Aug 07, 2016 4:58 pm
 
Forum: Technical Support
Topic: Move license and rules to a new computer
Replies: 8
Views: 3198

Re: Move license and rules to a new computer

I was able to move the rules to the new computer. I migrated from Windows XP to Windows 10. I had the video archive folder on a separate internal drive. When I started Sighthound it asked for the location of the video files. After I pointed them, it deleted all of the old video files from the drive....
by sightbeagle
Sun Jul 24, 2016 6:56 pm
 
Forum: Technical Support
Topic: Move license and rules to a new computer
Replies: 8
Views: 3198

Re: Move license and rules to a new computer

I think there may be an error on that web page. I found my data folder on XP in this folder:

C:\Documents and Settings\<your user name>\Local Settings\Application Data
by sightbeagle
Sun Jul 24, 2016 5:22 pm
 
Forum: Technical Support
Topic: Move license and rules to a new computer
Replies: 8
Views: 3198

Re: Move license and rules to a new computer

Thank you
by sightbeagle
Fri Jul 22, 2016 1:53 pm
 
Forum: Technical Support
Topic: Move license and rules to a new computer
Replies: 8
Views: 3198

Re: Move license and rules to a new computer

The old computer that the software is currently on needs to be retired. Any help is appreciated.
by sightbeagle
Mon Jul 18, 2016 3:00 pm
 
Forum: Technical Support
Topic: Move license and rules to a new computer
Replies: 8
Views: 3198

Move license and rules to a new computer

Is there documentation out there to explains how to move the Sighthound software license and the rules most importantly to a new computer?

Thank you
by sightbeagle
Fri Jul 15, 2016 11:51 am
 
Forum: Technical Support
Topic: Move license and rules to a new computer
Replies: 8
Views: 3198

Re: Videos not playing on iPhone

The last version of the iPhone app that plays video consistently is 1.0.454
by sightbeagle
Tue Nov 17, 2015 8:33 pm
 
Forum: Technical Support
Topic: Videos not playing on iPhone
Replies: 3
Views: 1522

Videos not playing on iPhone

Ever since the last couple updates for the iOS app, I've been unable to play the videos. I can see them, when I try to play them I get a circle with a line through it. Image included. I have an iPhone 6 with the latest iOS and app. Sighthound runs on Windows XP, latest version. When I go back to usi...
by sightbeagle
Tue Nov 17, 2015 4:52 pm
 
Forum: Technical Support
Topic: Videos not playing on iPhone
Replies: 3
Views: 1522

Re: Reverted to defaults

Devin, thanks for your attention. Sighthound was pointing to the incorrect harddrive. What would have been the proper way to point the program back to the video files on the E: drive? It didn't seem possible in tools > options > storage. When I changed the path there, it said I had an archive folder...
by sightbeagle
Tue Jun 16, 2015 5:54 pm
 
Forum: Technical Support
Topic: Reverted to defaults
Replies: 6
Views: 1786
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