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Re: App (iOS) doesn't connect

I use the last version of iOS app. But it doesn't work. If I connect via https on safari iOS browser, it's ok!
But is there someone of sighthound's support here???
by marcogovoni
Tue Nov 19, 2019 4:15 pm
 
Forum: Technical Support
Topic: App (iOS) doesn't connect
Replies: 6
Views: 1688

Re: App (iOS) doesn't connect

Hey, there is no support here??
by marcogovoni
Wed Sep 18, 2019 3:56 pm
 
Forum: Technical Support
Topic: App (iOS) doesn't connect
Replies: 6
Views: 1688

App (iOS) doesn't connect

I have this problem. I can connect from outside using web browser (external ip:port + username + password). But when I try with APP, I receive this error "Unknown Error 501 (HTTP error 501)". The port is open, because I can connect using browser outside my lan, but APP doesn't. What could ...
by marcogovoni
Fri Sep 06, 2019 9:42 am
 
Forum: Technical Support
Topic: App (iOS) doesn't connect
Replies: 6
Views: 1688

Re: Problem to send email notifications

Thanks, it was a problem with dns :-(
by marcogovoni
Sat Jun 09, 2018 9:18 am
 
Forum: Technical Support
Topic: Problem to send email notifications
Replies: 2
Views: 1383

Problem to send email notifications

I have a problem: since a few weeks, sighthound doesn't send me email notification. The error is:

Problem finding your SMTP server.
SMTP server not found: smtp.gmail.com

I've tried also icloud smtp or Office365 smtp, but none of this servers seems working.

Can someone help me?

thanks
by marcogovoni
Fri Jun 08, 2018 11:44 am
 
Forum: Technical Support
Topic: Problem to send email notifications
Replies: 2
Views: 1383

Mobile APP (iOS) don't connect (but browser do!)

I've moved my pro licence on a new Mac, and I've changed IP forward rule. Now, when I am outside my network, I can access with my smartphone with browser (using "pubblic-ip:port" and username + password) but if I try with APP, system report this error: "Unknown Error (-1200) An SSL er...
by marcogovoni
Wed Feb 14, 2018 12:34 pm
 
Forum: Technical Support
Topic: Mobile APP (iOS) don't connect (but browser do!)
Replies: 1
Views: 1294

Re: Swann ADS-456 SwannCloud HD Camera

Hi joelegg, I have the same problem? How did you solve it? What does it mean "set it to other network IP camera with the url as /videoMain"?
Thank you!
by marcogovoni
Sun Jul 26, 2015 5:37 am
 
Forum: General Discussion
Topic: Swann ADS-456 SwannCloud HD Camera
Replies: 6
Views: 2947

Problem Foscam FI9803P *NOT CONNECTED*

Hi, I've just upgraded my account to connect up to six cameras. But one of this, a Foscam FI9803P doesn't work. I can see video in my browser (username and password are correct) but when I try to add cam to SightHound, system says "Could not connect camera"

Can someone help me?
Thank you
by marcogovoni
Sun Jul 26, 2015 5:35 am
 
Forum: Technical Support
Topic: Problem Foscam FI9803P *NOT CONNECTED*
Replies: 2
Views: 2767

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