Mobile APP (iOS) don't connect (but browser do!)

[marcogovoni]

I've moved my pro licence on a new Mac, and I've changed IP forward rule.

Now, when I am outside my network, I can access with my smartphone with browser (using "pubblic-ip:port" and username + password) but if I try with APP, system report this error: "Unknown Error (-1200) An SSL error has occurred and a secure connection to the server cannot be made"

But how is it possible?? Before I moved software+license, APP was working well (note that IP, router, firewall and all network has not changed)

Thank you!

[Kbond]

Hello,

We are sorry to hear that you are having issues connecting to remote access. Can you please click Help > Report a Problem on the machine that is running Sighthound? This will send us your logs which will aid us in diagnosing your issue.

We will be standing by for your submission, thank you!

Regards,
-Kevin