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Re: Constant disconnection with Escam QD300

I've had the same issue on a system I set up for a family member. He's using a amovision camera which is wired using a powerline, same symptoms and have been remedied by editing the camera and hitting next as you describe. I've been baffled by it and was hoping the upgrade was going to fix it. The M...
by TNT
Tue Jan 19, 2016 4:46 am
 
Forum: Technical Support
Topic: Constant disconnection with Escam QD300
Replies: 3
Views: 2320

Re: New iOS update live view stall

Thanks, should have clarified it's the software on my computer that won't update, but have now realised a subscription is required to update as I've had the software over a year, so stuck with this fault at moment :(
by TNT
Sun Jan 10, 2016 11:05 am
 
Forum: Technical Support
Topic: New iOS update live view stall
Replies: 4
Views: 1494

Re: New iOS update live view stall

Hi, wasn't aware of the latest update with that feature, I was still running 2.5, I have tried to upgrade but states I am upto date?
by TNT
Sat Jan 09, 2016 5:32 am
 
Forum: Technical Support
Topic: New iOS update live view stall
Replies: 4
Views: 1494

New iOS update live view stall

Hi S.H. The new iOS app update appears to be loading the clips now which is good, thanks, however the live view now appears to stall on both iPhone and iPad, anyone else having the same issue? This seems to happen after around 5-10 seconds. Thanks.
by TNT
Fri Jan 08, 2016 7:18 am
 
Forum: Technical Support
Topic: New iOS update live view stall
Replies: 4
Views: 1494

Re: Apple TV integration

Got my Apple TV 4th gen this Christmas to replace my 2nd gen, it's fantastic and a lot quicker. The apps as part of TvOs are great and this would be a great platform for Sighthound, there's not many CCTV apps on there, surely this would be great advertisement for Sighthound???!
by TNT
Fri Jan 08, 2016 7:14 am
 
Forum: Feature Requests
Topic: Apple TV integration
Replies: 7
Views: 2515

Re: iOS Clips

Hi, please can you advise if you are aware of anyone else having problems playing clips on the iPhone app? The clips still fail to load. I've sent bug reports but still no fix... Thanks.
by TNT
Tue Oct 20, 2015 11:51 am
 
Forum: Technical Support
Topic: iOS Clips
Replies: 19
Views: 4166

Re: Every few days "cannot connect to camera," needs restart

Im running two systems, one is fine and stable but the other gets also randomly disconnects. Initially it would be every Tuesday at 1am, worked out that it was an automatic reboot of the camera - however SH used to automatically reconnec, since update it doesn't. The only difference with the two sys...
by TNT
Wed Oct 07, 2015 6:47 am
 
Forum: Technical Support
Topic: Every few days "cannot connect to camera," needs restart
Replies: 31
Views: 14338

Re: iOS Clips

Hi, I have installed the latest update (14/09) pls can you let me know if this was supposed to fix the playback issue, it is a little more stable, however I still have issues with playback as before. Thanks Tony.
by TNT
Mon Sep 21, 2015 5:54 am
 
Forum: Technical Support
Topic: iOS Clips
Replies: 19
Views: 4166

Apple TV integration

Hi, do you have any plans now Apple have released details of their new Apple TV to create an app on the new tvOS for viewing live footage and recorded clips?
by TNT
Fri Sep 11, 2015 9:34 am
 
Forum: Feature Requests
Topic: Apple TV integration
Replies: 7
Views: 2515

Re: iOS Clips

Hi, are you close to resolving this issue? It is really frustrating that I can not review my clips. Did my bug report assist? I have also installed a system for a family member after I recommended Sighthound to him, slightly embarrassing that his does not work properly either! Thanks.
by TNT
Thu Sep 03, 2015 3:50 am
 
Forum: Technical Support
Topic: iOS Clips
Replies: 19
Views: 4166
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