Camera not connecting Hikvision DS-2CD2332

Having trouble with Sighthound Video? Post here for help.

Moderator: Staff

no avatar
Posts: 67
Joined: Mon Jan 12, 2015 1:03 pm

Re: Camera not connecting Hikvision DS-2CD2332

by tcesario » Thu May 17, 2018 11:58 am

I am also using an NVR and Sighthound solution and have avoided all the IP class/virtual host issues by using a separate POE switch and connecting one of these ports to port 1 on my NVR. Everything is configured for static IP addresses (all on the same subnet).

The NVR records the main, full resolution 4K h.265 streams 24/7, while Sighthound running on a Mac Mini records the secondary low resolution h.264 encoded streams (and provides all my notifications).

Just a reminder that Sighthound only records h.264, and I had some "could not connect" camera issues at one time where I had set up Sighthound to accidentally process an h.265 stream.


no avatar
Posts: 1
Joined: Fri Jul 05, 2019 8:18 pm

Re: Camera not connecting Hikvision DS-2CD2332

by bagonyi » Fri Jul 05, 2019 8:22 pm

Thanks Tony, that was the exact same issue I was having (h.265). As soon as I changed my Sub-stream to be h.264 encoded Sighthound worked like a charm! Sighthound developers: please make a note about this somewhere to warn future users.


Return to Technical Support