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Alerts on mobile App stopped working

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ryan
 
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Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Re: Alerts on mobile App stopped working

by ryan » Fri Oct 03, 2014 1:13 pm

Hi Max&Leo,

All functionality related to push notifications that depends on any Sighthound infrastructure is currently fully operational. Please ensure that your rule with the push notification response is active, and that it has matching clips when used to perform a search.

If that is the case and you are still encountering trouble after signing out of the iOS application and back in please submit a bug report from within the desktop application at "Help->Report a Problem" and we'd be glad to take a look and see if any problems are occurring within the application.

Best,
- ryan
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Badbruno
 
Posts: 2
Joined: Thu Oct 30, 2014 9:03 am

Re: Alerts on mobile App stopped working

by Badbruno » Thu Oct 30, 2014 9:11 am

how was mobile app fixed.. I still dont have it working yet I upgraded to 10.10 and IOS 8.1 maybe this is when it all started..

can someone help with the fix

thanks Bruno

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Devin
 
Posts: 719
Joined: Wed Mar 12, 2014 5:48 pm

Re: Alerts on mobile App stopped working

by Devin » Thu Oct 30, 2014 4:32 pm

Hi Badbruno,

I responded to you in regards to remote access and the mobile app in this thread:
topic11774

-Devin

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