Search found 9 matches

Ryan, all, The reason I didn't respond back earlier is because I noticed an update was available, so I purchased with the "Renewal 1 Yr" Pro Support (turns out the 1 year is tied into the original purchase anniversary so I actually, for full price, purchased a 3+ month renewal of Pro Suppo...

Good point I'll add a bit more information and clarify a couple of things. Version #. All the issues I discuss have occurred regardless of the version number I've had, starting from whatever version was the latest and greatest in December of 2015 thru the current 5.1.5 I'll try to explain the Lots o...

I've had Sighthound for quite some time and when it works I love it, the problem is that it doesn't work that often. My primary issue is that the "temporary" video is not recording as it should. Two days ago it was spot on and when I click the "search" tab I see lots of green on ...

I recently purchased two Dahua IPC-HDW5231R-Z cameras. These are replacing a Hikvision dome and mini dome. I mounted and installed the 1st IPC-HDW5231R-Z without issue but something is a bit strange here and I'm trying to understand why. OK, on the camera's interface web page the live video image lo...

Ryan, So what you are saying is that, as an example, my subscription is currently expired, there is no major upgrade in 2017 or 2018 or maybe there is but for some reason I don't personally see the need for it and decide to pass. Then in 2019 you have an amazing upgrade that I want. At that time all...

Is OK, I find it to be legit 75% of the time. I could wax on with all the issues we've had and the ONE time we needed it... etc, etc. The $250 cost is steep but almost worth it. What's BS is the yearly fee for support (yeah the support I emailed for an answer to a question I had while on vacation a ...

To add insult to injury after re-installing sighthound to double check it all. I spent yet more time poking around. Went to preferences, to set up remote access, used same port as before and tried a couple others. Never got an external address for some reason (I have suspicions) but Firefox sure as ...

Running with 2 Hikvision cameras for some time now with "decent success" and thinking about adding 2 or 3 more. Used this an an excuse to replace my aging iMac with a new one. On the new iMac I can not get sighhound connection to the cameras. Wont let me past the camera set up log in scree...

So, I'm still a bit confused on this. Lets say I'm on vacation someplace where internet access isn't an option, during this time some event happens at home and is captured by "rule"on two of my cameras. I return from vacation weeks later and need to know wtf happened, am I able to see the ...