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I have the same bad feeling, I only have a basic sighthound license but been using the software for years. I have posted a question about the option to add another 2 cams for $60 as I consider $250 too much but had no response. I am getting nagged in the app to renew my support subs but feel there i...

Heh, so I assume that's a no then.. or Sighthound no longer read these posts.

Hi any plans to offer alternative license plans? This question has been asked before I know but as with others it bewilders me why you don't have the option to add cams in for exmaple pairs. I have the basic 2 x cam license it would be great to have the option to add another 2 x cams for $60 and so ...

Still having problems can anyone suggest their setup in case I am doing something wrong? Basic issue is playback is not smooth, searching and playback of files is still painfully slow System Running 2 Hikvision Cams DS-2CD2185FWD-I (4K) & DS-2CD2142FWD-I (1080p) on a Win 10 based PC/server PC is...

As an update, I am still having problems with the 4K camera.. it does still seem to lose connection from time to time, playback is slow (specifically the 4k clips) often resulting in a blank/black area in the replay window, going from clip to clip is tedious and slow taking approx. 1-3 secs before p...

+1 here too. have a new h.265 camera and looking to upgrade other cams to a 4K/h.265 based option
while the additional storage required is not an immediate issue it makes sense to use the latest standard if possible.

H Devin,

Thanks for the replay this issue seems to have been resolved with a latest software release.
I will let you know if there is any change

Thanks again

Hi Devin, Thanks for the response I am also in conversation with Alex (sighthound) re these issues. Performing a clean install of sighthound seems to have fixed the random 20 min clips however the Hikvison DS-2CD2185FWD-I(S) camera is still a problem. I'm using the generic MPeg 4 or Other IP cam set...

Hi, I have just purchased a DS-2CD2185FWD-IS 4K IP cam which I set up with the Hikvision software no problem. However with Sighthound I needed to set the camera up manually. I have 3 other Hikvision cameras which I have set up in the past without issue. I'm also experiencing problems with the motion...

I use MS OneDrive, files are saved to the main server but in addition saved to a OneDrive folder which backs the files up to the cloud, and also replicates across 2 other PC's

Downside is you need to clear down the files every few weeks but otherwise works a treat.