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Re: Update process - crashes completely

4.0.2 contained a fix for an auto-update conflict introduced in macOS 10.12. Future updates will install as expected but you'll need to manually install 4.0.2 or 4.0.3 first. You can find the latest installer by visiting https://www.sighthound.com/download Thanks - the manual update worked. I was w...
by kmpowell
Sat Mar 18, 2017 2:43 pm
 
Forum: Technical Support
Topic: Update process - crashes completely
Replies: 3
Views: 2905

Re: Update process - crashes completely

Anyone from SH able to assist?
by kmpowell
Sat Mar 18, 2017 4:00 am
 
Forum: Technical Support
Topic: Update process - crashes completely
Replies: 3
Views: 2905

Update process - crashes completely

When I first downloaded SH and got my license, it was on 4.0.1. Since purchase I have had two software update advisories flash up. Back in Feb for 4.0.2 and this week for 4.0.3. On both occasions if I try to Install the update, it downloads, then a message comes up saying "closing sighthound vi...
by kmpowell
Sun Mar 12, 2017 11:56 am
 
Forum: Technical Support
Topic: Update process - crashes completely
Replies: 3
Views: 2905

Re: New subscriber - Remote Access Port Problems

That all appear to be working now, many thanks! 8-)
by kmpowell
Sat Jan 21, 2017 6:53 am
 
Forum: Technical Support
Topic: New subscriber - Remote Access Port Problems
Replies: 6
Views: 2215

Re: New subscriber - Remote Access Port Problems

Hello Kevin, Here's a port forward guide for your router. Please add a rule for remote access, similar to how you created the upnp portmap rule: http://www.skyuser.co.uk/forum/content/167-port-forwarding-setting-up-port-forwarding-use-existing-set-up-custom-services.html Note that the external addr...
by kmpowell
Sat Jan 21, 2017 5:52 am
 
Forum: Technical Support
Topic: New subscriber - Remote Access Port Problems
Replies: 6
Views: 2215

Re: New subscriber - Remote Access Port Problems

Hi Devin Thanks for the reply. I can connect to the internal addresses (I've tried lots of port numbers and they all work in the browser) fine using most port numbers, it's when I use the app on 4G that it times out on connection. My router is a standard Sky Hub http://www.sky.com/shop/broadband-tal...
by kmpowell
Wed Jan 18, 2017 4:51 am
 
Forum: Technical Support
Topic: New subscriber - Remote Access Port Problems
Replies: 6
Views: 2215

New subscriber - Remote Access Port Problems

Hi For the past 4 years I have been using iCamsource, but with new 1080p cameras recently purchased I decided to bin iCamsource and upgrade to Sighthound so I could use full resolution capability. I downloaded Sighthound to test it, and I was so impressed I purchased a licence. All is working well, ...
by kmpowell
Sun Jan 15, 2017 10:50 am
 
Forum: Technical Support
Topic: New subscriber - Remote Access Port Problems
Replies: 6
Views: 2215

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