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Help with Remote Access...what to do when your public IP

Hi everyone. I recently upgraded to the Basic Version after Trial expired. I'm having some trouble with remote access outside my wifi area. Everything works outside and inside my wifi area (I have port-forwarded correctly, I'm putting in the external IP address in the ap....it works fine when my ext...
by harmer007
Sat Jul 25, 2015 11:53 pm
 
Forum: General Discussion
Topic: Help with Remote Access...what to do when your public IP
Replies: 1
Views: 1937

Re: Every few days "cannot connect to camera," needs restart

Hi Devin. Thanks for the response. Yes, I have the mobile app sending email notifications to phone. Just checking it on the feed and it did again (dropped connection from feed). I will send you a bug report. Thanks for looking into it. P.S....I forgot to add in the bug report... I don't have the com...
by harmer007
Thu Jul 02, 2015 8:05 pm
 
Forum: Technical Support
Topic: Every few days "cannot connect to camera," needs restart
Replies: 31
Views: 14340

Re: Every few days "cannot connect to camera," needs restart

Hi Devin. I have noticed the same type of problem. I'm on the 14 day trial. I bought a new dell tower (Intel (R) Core(TM) 2 Duo CPU, 3.0ghz processor, 4 gb ram, 250GB hard-drive, running Windows 7 premium edition) to devote to handling the video downloads. I have one Samsung Smart Camera hooked up t...
by harmer007
Thu Jul 02, 2015 4:14 pm
 
Forum: Technical Support
Topic: Every few days "cannot connect to camera," needs restart
Replies: 31
Views: 14340
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