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Re: Remote Access Issue w/ External Address on AirPort Extre

Hi Devin, I actually saw the firewall prompt for Sighthound Video, however, that happened once and then after re-installing, installing it again, and troubleshooting it never asked again. I manually removed and manually added it back to the firewall "allow" list and it still didn't work. S...
by demaier
Wed Feb 01, 2017 4:27 pm
 
Forum: Technical Support
Topic: Remote Access Issue w/ External Address on AirPort Extreme
Replies: 16
Views: 13059

Re: Remote Access Issue w/ External Address on AirPort Extre

So, after disabling the Mac Firewall this thing started working. But of course this is not acceptable. Manually adding "Sighthound Video" application to the "Allow incoming connections" doesn't work! It used to but not anymore. It seems Sighthound Video may be using a different r...
by demaier
Sun Jan 29, 2017 7:12 pm
 
Forum: Technical Support
Topic: Remote Access Issue w/ External Address on AirPort Extreme
Replies: 16
Views: 13059

Re: Remote Access Issue w/ External Address on AirPort Extre

Has anyone figured this out? I was able to have this working on the previous version of Sighthound Video. However, now on the latest version 4.0.1 build 16769 it only times out! :oops:
by demaier
Sun Jan 29, 2017 6:55 pm
 
Forum: Technical Support
Topic: Remote Access Issue w/ External Address on AirPort Extreme
Replies: 16
Views: 13059

Re: Slow loading times on iOS App?

Same here, I'm running the app on an iMac 3.1 GHz Intel Core i5 with 16 GB of RAM with 4 cameras and it is REALLY slow to load the streams remotely on an iPhone.

I have also reduced the bit rate to .5 Mbps but that didn't help much.
by demaier
Wed Dec 28, 2016 12:03 pm
 
Forum: Technical Support
Topic: Slow loading times on iOS App?
Replies: 3
Views: 1719

Slow stream on a 1Gbps connection and false alerts

Hello, I have a 1Gpbs download/upload Internet connection at home and when I remotely connect to the cameras either to view the live stream or recorded clips it takes forever to load. I have changed the maximum live/clip stream bit rate to .5 Mbps but that didn't help much. The quality of the stream...
by demaier
Wed Dec 28, 2016 11:52 am
 
Forum: Technical Support
Topic: Slow stream on a 1Gbps connection and false alerts
Replies: 1
Views: 1239

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