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MAC OS X 10.8.3: email notifications stopped working

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JohannesL
 
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Joined: Tue Aug 02, 2011 2:10 am

MAC OS X 10.8.3: email notifications stopped working

by JohannesL » Mon Mar 25, 2013 3:51 pm

Hi,

Seems to be so that email notifications stopped working with MAC OS X 10.8.3. With 10.8.2 everything was OK. The test message still works, no problem with that. The email messages with pictures are not sent anymore. Anyone else experiencing similar problems?

Johannes

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ryan
 
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Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Re: MAC OS X 10.8.3: email notifications stopped working

by ryan » Thu Mar 28, 2013 2:54 pm

Hi JohannesL,

What mail host are you using, and what volume of alerts do you generate per day? Do you have another response for those rules, such as "save" selected? If so, are those rules being triggered as well? If you continue having problems, after a few alerts happen that you expect to send an email (maybe turn on the sound response so you know they were triggered) please choose "report a problem" from the help menu in the app. This will send us some logging information that should help troubleshoot.

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PeteLorenz
 
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Joined: Tue Apr 09, 2013 12:18 pm

Re: MAC OS X 10.8.3: email notifications stopped working

by PeteLorenz » Tue Apr 09, 2013 12:39 pm

I have been having the same problem of no E-mail notifications being sent with MAC OS X 10.8.3. The Test Message works every time I test it. The event is still saved and the sound alert also works when event works every time. I am using Gmail host and normally have about 10 to 15 alerts a day (not close to the limit for the day) / Alerts also are being sent from a decicated email I have set up for the cameras (I have 2 cameras). I just sent a report via the application.


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