by ryan » Thu Mar 28, 2013 2:54 pm
Hi JohannesL,
What mail host are you using, and what volume of alerts do you generate per day? Do you have another response for those rules, such as "save" selected? If so, are those rules being triggered as well? If you continue having problems, after a few alerts happen that you expect to send an email (maybe turn on the sound response so you know they were triggered) please choose "report a problem" from the help menu in the app. This will send us some logging information that should help troubleshoot.