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Payment issue

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KCS2000
 
Posts: 1
Joined: Thu Jul 05, 2012 4:27 am

Payment issue

by KCS2000 » Thu Jul 05, 2012 4:33 am

Is there anybody who can tell me, how I can pay for the basic license ????

Of course, I've got a Paypal account (with money, for real), and when I want to do a payment, Vitamindvideo is asking for a credit card within Paypal, which I don't have. I do not have a credit card, and I do not want to have a credit card. I want to pay for the basic license with money I've got in my Paypal account.

Does anybody know, how I can transfer money to them ???

Beste regards,

Ronald
the Netherlands

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ryan
 
Posts: 1015
Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Re: Payment issue

by ryan » Sun Jul 08, 2012 12:43 pm

Hi KCS2000,

I didn't set up our payment processing, but I believe it should take money from your paypal account first? According to the paypal website:

For most payments:

If you have money in your balance, we'll use your balance first. For any remaining amount, we'll use one of your other payment methods.
If you don't want to use your balance, you can withdraw it before making a payment.
If you don't have money in your balance, you can choose any available payment method.


If you continue to have trouble, please let us know.

- ryan
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