email notice problems
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2 posts
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tomtona - Posts: 1
- Joined: Fri Feb 03, 2012 12:28 pm
email notice problems
When I attempt to setup the email push notifications I get; ERROR SENDING 'auth' I have entered the email information correctly. My email server is cox. Any suggestions?
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ryan - Posts: 1015
- Joined: Wed Aug 25, 2010 2:52 pm
- Location: Palo Alto, California
Re: email notice problems
Hi Tom,
Saw you had your problem fixed over our support email, but figured I'd post some tips here for others who might see it:
* For the Login user ID, use your full email address (i.e. [email protected]).
* Leave your password as your password.
* try the following combinations (one at a time if the first one doesn't work) for SMTP port number/ security :
587, TLS
465, SSL
25, SSL
587, TLS is what ultimately worked in this case.
Saw you had your problem fixed over our support email, but figured I'd post some tips here for others who might see it:
* For the Login user ID, use your full email address (i.e. [email protected]).
* Leave your password as your password.
* try the following combinations (one at a time if the first one doesn't work) for SMTP port number/ security :
587, TLS
465, SSL
25, SSL
587, TLS is what ultimately worked in this case.
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