Stuck on "Connecting . . ."

[mikedr]

I'm running Vitamin D on Mac. I'm unable to connect to any of our seven Panasonic network cameras, although from the same computer, I have no problem accessing them in the web browser (i.e., the problem is *not* the camera or the computer).

I input the address of a camera, such as 192.168.0.82, and its port, such as 9082. But Vitamin D hangs on "Connecting . . . .". I've removed the camera, and readded it, multiple times, with no luck. The user name and password are correct. Note that Vitamin D never gets beyond Connecting -- it doesn't tell me, for instance, that the connection has failed.

Is this a big with such high non-standard port numbers? Or a bug with Panasonic network cameras?

I *really* want to like this program, as the features are all there, but I need obviously to get past this problem.

- Mike.

[ryan]

Hi mike,

Sorry you're having troubles. Could you submit a bug report from within the app? This will provide us with some logs that might provide insight into the problem. Be sure to include your email so we can get back to you.