Send email test times out with Qwest business DSL

Having trouble with Sighthound Video? Post here for help.

Moderator: Staff

User avatar
Posts: 1015
Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Send email test times out with Qwest business DSL

by ryan » Sun Sep 12, 2010 5:43 pm

The thread below was imported from our previous forum.
Took me a while to figure this one out. If you are using Qwest DSL service at a business, you must call them to unblock port 25 (and port 21 if you want to upload via FTP). This only applies to business accounts, residential DSL service does not have these ports blocked.

I found the solution here... ... k/m-p/5997

Hopefully this saves you some time if you run into this problem.
Paul Chandler
Learn more about Sighthound Video in our support pages - Reference Guide | All Articles
Are you a developer? Check out our cloud APIs - Demo | Docs

Return to Technical Support