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problem with e-mails

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ryan
 
Posts: 1015
Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

problem with e-mails

by ryan » Sun Sep 12, 2010 5:40 pm

The thread below was imported from our previous forum.
E-Mails Stopped Sending
I've been using Vit D for a few weeks now and in the last couple of days have seen that the application has stopped sending e-mails. I have tried re-creating the rule, and even re-installing the application. It still records video and saves it, it just doesn't notify me through e-mail anymore.when i try the send test message it shows;TIMED OUT.i thought it was the firewall,but i shuted it down and it does not work too.it s the free version and i realy love it,very usefull.but without sending emails,it is much less safe.
serge marceau

Serge, I'm sorry you're having trouble with email. Nothing has changed in Vitamin D Video, so maybe your email provider has made some updates to their SMTP server. Can you please send a screenshot of your email notification set up screen from Vitamin D Video to support@vitamindinc.com? I can try to figure out what's wrong and get back to you. Thanks, Celeste/ Vitamin D

I have also had problems with email alerts not sending. It appears to be a problem with the latest version of Avast Antivirus. Avast wants to scan every outgoing email for viruses, and it's preventing Vitamin D from sending them. I have yet to find a way to add an exception to Avast...
BT Fish
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