Stop asking to verify password on camera setup screen
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3 posts
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ishmell - Posts: 8
- Joined: Fri Sep 07, 2012 3:09 am
Stop asking to verify password on camera setup screen
There is no reason to ask for the camera password twice... the user is not setting a password, they are providing a known one.
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ryan - Posts: 1015
- Joined: Wed Aug 25, 2010 2:52 pm
- Location: Palo Alto, California
Re: Stop asking to verify password on camera setup screen
Hiya ishmell,
We spent a lot of time in the early days troubleshooting why people could not connect to their cameras only to ultimately discover they had typed their password wrong and would seldom back up and re-edit that field. Enforcing that they match drastically reduced user irritation on setup and support burdon on our end. I know the double field seems a bit silly at first, but trust me, we didn't just put it there to make you type more for no reason!
We spent a lot of time in the early days troubleshooting why people could not connect to their cameras only to ultimately discover they had typed their password wrong and would seldom back up and re-edit that field. Enforcing that they match drastically reduced user irritation on setup and support burdon on our end. I know the double field seems a bit silly at first, but trust me, we didn't just put it there to make you type more for no reason!
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ishmell - Posts: 8
- Joined: Fri Sep 07, 2012 3:09 am
Re: Stop asking to verify password on camera setup screen
Hahah ok! Interesting perspective only a consumer software dev would have. Hmm, maybe that's why the Windows XP WiFi connection dialog asked for wifi password twice.