Amcrest IP4M-1028EB lost connection to Sighthound video

[joen]

I had Amcrest IP4M-1028EB working with Sighthound video since January, 2020, Pro edition Build 17542.
Then, about a week ago, lost connection. Tried add; delete and add. Sighthound video software can see the camera, but it won't connect. Anyone has any ideas? Thanks

[Semper Vaporo]

Reset your router. That often helps my system when a camera gets stuck in a cycle of losing the connection, having trouble reconnecting, maybe connecting again, then losing it again.

You might also see if you can set a permanent IP address for the camera (a setting in the camera's setup web page).

[CV SECURE]

try going to the camera encode and change it H264

[Rocinante]

See if you can bypass Sighthound and login directly to the camera's webpage from your browser.
I have Amcrest cameras, and I do that to upgrade their firmware, change settings, etc.