Wicked flicker
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2 posts
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kiwideb - Posts: 1
- Joined: Fri Dec 07, 2018 4:39 pm
Wicked flicker
I've had a lot of (what I assume is called) flicker since the last update - version 5.1.7. I didn't have it before. My view is out front of the house. It's like there's a giant strobe light overhead.
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Kbond - Posts: 194
- Joined: Wed Nov 15, 2017 5:51 pm
Re: Wicked flicker
Hello Debbie,
Can you please click Help > Report a Problem from Sighthound Video? This will send us your logs which will help us investigate this issue further. When sending this report, can you please tell us the make/model of the camera as well as the name that was given to the camera inside of Sighthound Video? It would also be good to have a sample video for us to actually see the issues with the videos as well. You can send that video to support by emailing [email protected]. We can continue this conversation within the email thread that is created when sending the logs.
We will be standing by for your reply, thank you!
Regards,
-Kevin
Can you please click Help > Report a Problem from Sighthound Video? This will send us your logs which will help us investigate this issue further. When sending this report, can you please tell us the make/model of the camera as well as the name that was given to the camera inside of Sighthound Video? It would also be good to have a sample video for us to actually see the issues with the videos as well. You can send that video to support by emailing [email protected]. We can continue this conversation within the email thread that is created when sending the logs.
We will be standing by for your reply, thank you!
Regards,
-Kevin