Extremely laggy clip viewing?

[jbrukardt]

Overall the application has been amazing, with 6 cameras im at less than 10% CPU. However I am experiencing strange lag when viewing motion events. It takes 10-15 seconds to switch between clips (in the "Search" tab) and the clips themselves often get stuck and lag, or freeze. The recorded video is fine, its the interface that is lagging.

Comments?

[Kbond]

Hello,

We are sorry to hear that you are experiencing some lag when trying to view clips. Can you please click Help > Report a Problem from within Sighthound? This will send us your logs which will help us investigate this issue further. We can continue this conversation in the email thread that gets created there.

We will be standing by for your reply, thank you!

Regards,
-Kevin

[jbrukardt]

Of course, ill be glad to do that this evening.

Full disclosure, I am still using the demo to evaluate if it fits my needs before buying Pro.

[Kbond]

That's not a problem at all. There should not be any lag regardless of your current license type. We will be awaiting your log submission. Please don't hesitate to let us know if you have any additional questions or concerns in the meantime, thank you!

Regards,
-Kevin

[jbrukardt]

submitted