Close

Mobile notifications suddenly slow

Having trouble with Sighthound Video? Post here for help.

Moderator: Staff

no avatar
milhouse6
 
Posts: 8
Joined: Wed Jan 07, 2015 4:39 pm

Mobile notifications suddenly slow

by milhouse6 » Sun Feb 25, 2018 12:29 pm

Hi,

Mobile alerts have always been near-instantaneous but recently (~2 months) they are taking anywhere from 5 minutes to an hour to come through. I even replaced my Moto X phone with an LG G4 thinking it was perhaps just aging hardware, but it hasn't helped. Any ideas?

More detail: Pro license, mobile alerts are pushed to two devices (Android LG G4 running Marshmallow and iPad Air2 running iOS 10). I have hearing issues so I'm using Hue Pro Tasker to flash my lights when people are at the door. The Android phone is a dedicated device for this purpose, with a fresh install running only stock apps and battery optimization set to 'ignore' for the Sighthound app. A couple of years ago I backpedalled to this solution when IFTTT hue triggers similarly slowed to minutes-long delays, and it has worked perfectly until now.

Feature request: I wish Hue integration could be built natively into Sighthound

Return to Technical Support